Brooks Kane
Richmond,VA
Summary
Accomplished Sales Manager of 10+ years offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
7
7
years of professional experience
Work History
Regional Manger, Sales and Operations
Installation Made Easy, Inc.
Richmond, VA
01.2023 - Current
- Drive revenue growth within assigned territory, maximizing opportunity within assigned region or business model.
- Ensure compliance at municipal, state and federal level with all laws and requirements for work performed.
- Improve performance in several categories such as revenue, cycle times, customer satisfaction, and end-to-end lead conversion.
- Train, Coach, and influence installation partners in order to uphold company and industry standards.
- Conduct monthly business reviews with installation partners as well as senior leadership (Director of Operations, SVP of Operations and COO) to discuss opportunities for improvement and change of best practices for growth.
- Coordinate and conduct External Business Partner updates on a quarterly basis to provide transparency on revenue and sale growth, as well as provide projections for future revenue and sale growth; share ideas and new refined processes to improve both revenue and growth of sales.
- Communicate and execute on new initiatives, programs, and policies in the field.
- Assist in the resolution of service issues by working with both Call Center and Customer Solutions partners.
- Introduce and refine projects to bring in new revenue, as well as prevent revenue loss.
National Account Manager
LL Flooring
Richmond, VA
06.2019 - 01.2023
- Proactively Identify, qualify and pursue prospects for national accounts (business and commercial accounts)
- Collaborates and coordinates with regional leaders and local sales representatives to ensure success at gaining business at the national account level
- Cultivates and maintain an active pipeline of opportunities
- Educate and advise prospects and clients of LL products and services to capture new business opportunities
- Develop and deliver sales calls/meetings in a professional manner
- Meet or exceed sales and services goals
- Maintain detailed and accurate information in SAP/CRM.
Sales Support Specialist
LL Flooring
Richmond, VA
03.2017 - 06.2018
- Maintain Client lists for follow-ups and track sales data to ensure annual budget is met
- Assist stores nationwide with creating business and continuing growth by partially managing day-to-day operations
- Assist in creating new, efficient ways to improve business operations
- Assist with training in product, business operations, and installation operations
- Understand inventory status and shipping schedules, as well as distribution operations
- Maintain proficiency in SAP, CRM, POS systems
- Manage monthly sales projects, analyze data to address issues in sales processes.
Diversity, Equity and Inclusion Representative
LL Flooring
Richmond, VA
- Lead several projects and initiatives in order to promote diversity, equity inclusion, including gathering data from each region, division and department to determine where company lacks and/or excels with diverse groups, rewriting and recreating SOPs and tactics for recruitment for diverse groups, reviewing current policies and procedures to make sure they use inclusive language and do not deter growth for employees of all backgrounds
- Collaborate and coordinate with senior leadership team in order to implement new ideas and projects in order to ensure a smooth transition for new policies and operating procedures
- Guide and educate leadership team and management on DEI initiatives and policies, as well as introduction to new programs/policies that will take effect
- Review and communicate with employees and leadership team when a statement, project, procedure, or policy (etc.) does not align with company values, not only including DEI but corporate values as well.
Education
Business Administration -
Western Governors University
01-2022
Skills
- Account Management
- Sales
- Cold Calling
- MS Office
- CRM Software
- Salesforce
- SAP Software
- Interpersonal
- People Management
- Analytical Thinking
- Problem Solving
- Sales Training
- Sales Enablement
- Sales Analytics
- Pipeline Management
- Quarterly Forecasting
- Sales Leadership
- Territory Management
- Staff Training
- Operations Management
- Sales Reporting
- Customer Trend Analysis
- Strategic Planning
- Contract Management
Accomplishments
- Top Sales Person for 3 mos. at 400,000+ in sales per month, largest sale the last three mos. at 40,000.00+ average.
- SAASTR-Pro Course Completion.
- CCSB- AA-ISP Global Inside Sales Association
Timeline
Regional Manger, Sales and Operations
Installation Made Easy, Inc.
01.2023 - Current
National Account Manager
LL Flooring
06.2019 - 01.2023
Sales Support Specialist
LL Flooring
03.2017 - 06.2018
Diversity, Equity and Inclusion Representative
LL Flooring
Business Administration -
Western Governors University
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