BROOKS LAISI

- Implemented inventory management strategies to correct inventory overages.

-Collaborated with parts managers in our separate stores to maximize efficacy.

-Created a shipping procedure that allows customers more flexible options to receive orders quicker.

-Managed daily operations for optimal efficiency, streamlining all aspects of daily operations to keep overhead costs at a minimal.

-Manged the service department including the daily service writing, parts department and all ordering, and the administrative duties.

- Managed social media accounts and established a strong Vtwin parts and service business with a large online following.

Maximized revenue by identifying new market opportunities and implementing targeted sales strategies in the vtwin, powersports and the KEI truck markets.

-Developed our clothing line and our kei truck hard parts brand.

-Opened and manged daily Parts Department operations while building a new business.

-Developed strong relationships with oem and aftermarket distributors.

-Developed one of the strongest customer bases that still thrives to this day and spawned off to two additional locations

-Managed a high-volume of orders while maintaining accuracy through close attention to detail and effective multi tasking.

Ma

• Improved customer satisfaction with prompt and knowledgeable assistance in parts selection, ordering, and returns.
• Developed strong relationships with vendors and negotiated better pricing, resulting in cost savings for the company as well as better payment terms.
• Oversaw daily operations of the Parts Department while managing a parts team.