Brooks Ott
LENEXA,KS
Summary
Dynamic professional with a strong focus on staff training, delegation, and supervision. Experienced in overseeing logistics and enhancing service delivery, contributing to significant operational improvements and customer satisfaction in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Supply Chain Specialist
Kiewit
Lenexa, KS
11.2025 - Current
- Overseeing all contracts for a nearly $ 1 billion power plant in Cumberland, Tennessee.
- Assisted in analyzing supply chain data to identify trends and improve operational efficiency.
- Supported logistics planning efforts by tracking shipments and ensuring timely delivery of materials.
- Collaborated with vendors to streamline procurement processes and enhance supplier relationships.
Valet Supervisor
DC Ranch Country Club
Scottsdale, AZ
09.2023 - 10.2025
- Supervised valet operations, ensuring timely vehicle retrieval and guest satisfaction.
- Trained and mentored staff on best practices for customer service and vehicle handling.
- Implemented streamlined parking processes, reducing wait times during peak hours.
- Coordinated with security to maintain safety protocols in parking areas.
- 0 incidents and proficient experience with very expensive sports cars, minivans, trucks, and more.
Startup Founder
Higher Power Washing
Phoenix, AZ
03.2021 - 09.2025
- Developed and implemented operational processes to enhance service efficiency and customer satisfaction.
- Oversaw scheduling logistics to maximize workforce productivity and optimize service delivery timelines.
- Managed client relationships by addressing concerns promptly, leading to increased customer retention rates.
- Spearheaded marketing strategies utilizing social media platforms to increase brand visibility and outreach.
Shipping and Handling
Concept Z Performance
Phoenix, AZ
05.2018 - 08.2023
- Oversaw daily operations and shipping and handling processes.
- Demonstrated mastery of various types of packaging materials and machinery, ensuring optimal product protection during shipping and handling.
- Evaluated cargo quantity, optimum orientation and weight to make accurate decisions about handling.
Education
Bachelor of Science - Entrepreneurial Studies
Grand Canyon University
Phoenix, AZ04-2025
Skills
- Multitasking proficiency
- Staff training and development
- Delegation and supervision
- Parking management
- Professional appearance
- Conflict resolution
- Relationship building
- Continuous improvements
Timeline
Supply Chain Specialist
Kiewit
11.2025 - Current
Valet Supervisor
DC Ranch Country Club
09.2023 - 10.2025
Startup Founder
Higher Power Washing
03.2021 - 09.2025
Shipping and Handling
Concept Z Performance
05.2018 - 08.2023
Bachelor of Science - Entrepreneurial Studies
Grand Canyon University