Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooks Townsend

Athens,GA

Summary

Certified and professional EMT provides quality care to patients in critical medical situations. Maintains vast knowledge of emergency medical procedures and protocols with strong background in CPR, first aid, BLS, ACLS, PHTLS, and PALS. Demonstrated ability to remain calm, composed and focused in emergency situations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

EMT

National EMS
04.2021 - Current
  • Maintained levelheadedness, professionalism, and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Maintained accurate and detailed patient records and documentation of critical interventions and treatments to enable tracking history and safeguard information.
  • Conducted equipment and vehicle checks daily to maintain continuous and safe operation for myself, partner, patients, and coworkers.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters, glucometers, cardiac monitors, and other electronic vital sign machines.
  • Ensured all equipment and units were cleaned, disinfected, and decontaminated.
  • Attended Continuing Education courses and Annual Skills Competency testing to ensure treatment and skills were maintained and evolved with those set in place by the Department of Health, CDC, and GA Office of EMS and Trauma.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Trained other EMTs in basic life support skills, oxygen therapy, and wound care.
  • Provided education to familiarize patients with medical treatments and self-care.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Responded to 911 calls for medical emergencies.
  • Handled patient transfers from one medical facility to another.
  • Assisted with lifting and moving patients.
  • Delivered emotional support to patients and families.
  • Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
  • Assessed medical conditions of patients in pre-hospital settings.
  • Immobilized patient for placement on stretcher and ambulance transport.
  • Collaborated with medical doctors and other healthcare professionals.
  • Trained new EMTs on proper protocols and procedures.
  • Utilized communication devices to maintain contact with supervisors.
  • Observed patient behavior to report changes to medical personnel.
  • Provided patient families with post-medical care instructions.
  • Educated public on emergency medical services.
  • Dispensed medications and monitored patient reactions.
  • Followed all safety protocols and took necessary precautions while providing care.

EMT

Trademark Medical Transport
12.2020 - 04.2021
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Provided education to familiarize patients with medical treatments and self-care.
  • Assisted with lifting and moving patients.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Handled patient transfers from one medical facility to another.
  • Delivered emotional support to patients and families.
  • Transported patients to medical facilities and provided transportation to follow-up appointments.
  • Observed patient behavior to report changes to medical personnel.
  • Provided patient families with post-medical care instructions.

EMT

Transcare EMS
08.2019 - 12.2020
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Provided education to familiarize patients with medical treatments and self-care.
  • Assisted with lifting and moving patients.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Handled patient transfers from one medical facility to another.
  • Delivered emotional support to patients and families.
  • Transported patients to medical facilities and provided transportation to follow-up appointments.
  • Assessed medical conditions of patients in pre-hospital settings.
  • Observed patient behavior to report changes to medical personnel.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
  • Provided patient families with post-medical care instructions.

Accounts Receivable Coordinator

Granite Sales And Supply Inc.
03.2018 - 08.2019
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Prepared bills receivable, invoices, and bank deposits.
  • Verified discrepancies and resolved clients' billing issues
  • Resolved valid or authorized deductions by entering adjusting entries.
  • Managed, developed and trained staff, established and monitored goals, and conducted performance reviews for staff.
  • Completed daily process adjustments to maintain accuracy.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Improved office operations by automating client correspondence, record tracking and data communications.

Emergency Department Registrar

Elbert Memorial Hospital
06.2017 - 10.2018
  • Exceeded department-specific productivity standards, collection targets, quality audit scores for accuracy productivity and collection standards for registrations and insurance verifications.
  • Utilized audits and controls to accurately manage cash.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Registered and verified patient records before triage with most up-to-date information.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Conducted patient intake interviews, recording and documenting relevant information.

Restaurant Waitress

Clifford's
06.2016 - 11.2016
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Completed credit payments via card processing systems.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Education

National Registry Certification - Emergency Medical Services/Paramedicine

Faithful Guardian Technical College
Athens, GA
06.2022

National Registry Certification - Emergency Medical Services

Athens Technical College
Athens, GA
05.2019

High School Diploma -

Elbert County High School
Elberton, GA
05.2016

Skills

  • Emergency Preparedness
  • Orthopedic Splint Systems
  • Endotracheal Intubation
  • Stretcher and Backboard Use
  • Patient Condition Observation
  • Critical Decision-Making Skills
  • Patient Management
  • Respiratory Care Assessment
  • EMR Systems
  • Stabilize Conditions
  • Resuscitation
  • Lower Extremity Traction Devices
  • Childbirth
  • Ambulance Transport
  • Documentation
  • Train Employees
  • Cardiopulmonary Resuscitation (CPR)
  • Stabilization
  • Transportation Methods
  • Equipment Transport
  • Human Anatomy
  • Heart Monitoring
  • Health Care System
  • Adult Laryngoscopes
  • Pediatric Laryngoscopes
  • Field Patient Assessments
  • Equipment Care
  • Triaging
  • Emergency Treatment Procedures
  • Medication Assistance
  • First Aid
  • Vital Sign Assessment
  • Medical Devices
  • Emergency Vehicle Operation
  • Responding to Emergencies
  • Extrication Devices
  • Patient Immobilization
  • Defibrillation
  • Intubation
  • Clean and Sanitize Equipment
  • Medication Administration
  • Spinal Demobilization Devices
  • Emergency Response and Assessment
  • Injury and Illness Treatment
  • Oxygen Equipment
  • Basic Trauma Life Support
  • Scene Assessments
  • Pediatric Advanced Life Support
  • Acute Coronary Syndrome
  • Mass Casualty Protocols
  • Neurological Assessments
  • Emergency Patient Triage
  • Pharmacology
  • Cardiac Defibrillation
  • Infection Control
  • Emergency Medical Care

Certification

  • EMT - Certified Emergency Medical Technician
  • BLS certified
  • ACLS certified
  • PHTLS certified
  • PALS certified
  • NIMS certified
  • TIMS certified

Timeline

EMT

National EMS
04.2021 - Current

EMT

Trademark Medical Transport
12.2020 - 04.2021

EMT

Transcare EMS
08.2019 - 12.2020

Accounts Receivable Coordinator

Granite Sales And Supply Inc.
03.2018 - 08.2019

Emergency Department Registrar

Elbert Memorial Hospital
06.2017 - 10.2018

Restaurant Waitress

Clifford's
06.2016 - 11.2016

National Registry Certification - Emergency Medical Services/Paramedicine

Faithful Guardian Technical College

National Registry Certification - Emergency Medical Services

Athens Technical College

High School Diploma -

Elbert County High School

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Brooks Townsend