BROOQUE SNOW

• Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed
• Clean or sterilize dishes, kitchen utensils, equipment, or facilities
• Take food orders and relay orders to kitchens or serving counters so they can be filled
• Total checks, present them to customers, and accept payment.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

• Evaluated program effectiveness regularly to ensure continuous improvement in mentoring practices and overall teen development outcomes.
• Nurtured emotional intelligence through mindfulness exercises and self-reflection activities designed to promote self-awareness among mentees.
• Assisted mentees with goal-setting strategies, tracking progress towards short-term and long-term objectives.
• Organized engaging workshops and group activities to foster teamwork, leadership skills, and personal growth among mentees.
• help teens who are struggling with self harm, eating disorder, behavior struggles, drug addition, drinking addictions.
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• Promoted healthy lifestyle choices through discussions on nutrition, exercise, and stress management techniques.
• help teens learn how to use appropriate life skills.
• Listening and understanding the teens.
• cook meals.
• taking the teens out for activities and outings.
• Treatment takes place in a family-style setting, which provides a nurturing, individualized, and strength-based treatment environment
• In addition to an intensive therapeutic environment, we provide comprehensive academic services that are designed to help improve your child's academic self-esteem and to get them back on-track to be successful at home, college, work, or whatever comes next.

Alpine students reside in a home with treatment providers called Teen LIFE Coaches. Teen LIFE Coaches reside in the home and act as treatment providers full-time. These providers offer the most unique form of treatment intervention available.

In addition to seeing day-to-day care and coordination of treatment, they also provide 24-hour teaching and development around the individual treatment goals of each student in their home. This model reduces instances of manipulation, triangulation, and lack of consistency that can result from a shift staff model.

• Established strong rapport with clients, fostering trusting and supportive coaching relationships.
• Encouraged clients to set and achieve reasonable goals on weekly basis.
• Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
• Helped clients build life management and coping skills to handle daily needs and specific stressors.
• Provided ongoing support to clients as they navigated life transitions or challenges, fostering resilience and adaptability.
• Implemented creative problem-solving techniques with clients to identify innovative solutions for various life obstacles.
• Continuously updated knowledge in the field of life coaching through professional development opportunities including conferences, trainings, and literature reviews.
• spend one on one time with the teens when needing a little extra support.

• Trained servers on order management, food service quality and how to build rapport with guests.
• Welcomed and greeted guests before presenting special menu items to clients.
• Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
• Led team of servers to consistently meet customer service and sales targets.
• Troubleshot complex technical issues effectively, reducing resolution time significantly while maintaining customer satisfaction levels.
• Managed multiple servers across diverse platforms, ensuring seamless integration and interoperability.
• Completed daily procedure checklist and communicated changes to servers and kitchen staff.
• Monitored server performance and provided feedback to enhance server delivery.
• Reduced downtime with proactive maintenance and regular system checks for optimal server functionality.
• Enforced compliance with food safety and sanitation standards throughout restaurant.
• Trained junior team members on server management techniques and procedures, fostering a culture of continuous learning within the team.
• Checked establishment, service stands, and aisle area cleanliness before welcoming guests.

• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
• Handled equipment, chemicals and materials property and with caution.
• Used time management and efficient cleaning methods to meet deadlines.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
• Drained And Cleaned Clients Spa's (Hot Tubs ) And Refilled With Fresh Water Either Salt water or Fresh water, balance chemicals.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Disposed of trash and recyclables each day to avoid Waste buildup.
• Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Verified cleanliness and organization of storage areas and carts.
• Adhered to professional house cleaning checklist.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
• Wore necessary personal protective equipment to minimize rake from hazardous materials. biohazards and
  other harmful substances.
• Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
• Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
• Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
• Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
• Practiced established infection control methods to reduce risks to patients, families and medical staff.
• Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
• Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
• Removed waste paper and other trash from premises to designated area.
• Removed hazardous and medical waste from exam rooms, treatment rooms and surgery suites to minimize risks to patients and medical personnel.
• Packaged and transported solid, biohazard and pharmaceutical wastes to proper receptacles to decrease hazards to medical staff, patients and families.
• Replaced pharmacy waste, sharps and biohazard containers when full to decrease risks to hospital staff, Patients and families.

• Organized racks and shelves to maintain store visual| appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing. accessories and proper care for merchandise.
• Engaged with customers to effectively build rapport an. lasting relationships.
• Prepared merchandise for sales floor by pricing or tagging.
• Solved customer challenges by offering relevant products and services.
• Increased sales by offering advice on purchases and promoting additional products.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Processed product returns and assisted customers with other selections.
• Tracked stock using company inventory management software.
• Prepared large cash deposits with zero discrepancies.
• Developed, marketed and sold full range of products and support services.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Collected and authorized payments of guests.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Performed cash, card and check transactions to complete
  Customer purchased.
• Used POS system to enter orders, process payments and issue receipts.
• Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.

• Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
• Stocked shelves, built displays and merchandised products ensuing customers to ting needed Items and. products.
• Completed sales and service documentation for customer and business records and provided receipts purchase
• Assisted customers with diagnosing problems for Harley Davidson Motor Cycles equipment and purchasing necessary replacements.
• Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
• Assisted customers in finding appropriate parts promptly.
• Researched vehicles and parts via physical catalogs and electronic means.
• Ordered parts from various distributors to fulfill demands.
• Conducted cash handling, credit card transactions and register Close out at end of business day.
• Organized parts storage and stocked inventory according to established guidelines.
• Maintained clean and neat parts counter and sales floor.
• Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
• Stocked and managed stock of parts.
• Used and maintained knowledge of stock numbering system and property categorized for easy access and organization.
• Reached out to vendors outside usual network to find parts not available from traditional sources.
• Inspected parts for defects, removing damaged parts and replacing with new ones.
• Adhered to company guidelines for performance and compliance.
• Reviewed current, processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
• Measured and assessed parts to determine which ones to machine modify to necessary size.
• Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
• Performed banking, business administration and financial tasks to guarantee five-star service for clients.

• Qualifying customers for specific types of mods (mechanical and non-mechanical), RDA's, RBA's, E-Liquid and various other types of vapor products and accessories
• Making customer satisfaction a number 1 priority
• Learning about new products and being able to determine the best suited product for the customer
• Knowing and memorizing flavor profiles for all distributors carried in-stock
• Listen to and resolve customer complaints regarding services, products, or personnel
• Formulate pricing policies on merchandise according to profitability requirements
• Inventory stock and reorder when inventories drop to specified levels
• Examine merchandise to ensure correct pricing and display, and that it functions.