Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mike J. Brown

Summary

Data Director with a proven track record of building, maintaining, supporting and scaling data pipelines. Expertise using ETL tools with large, complex data sets to determine key performance metrics. Strong background in leading data management, data governance and QA teams to ensure results within specifications, budget and timelines.

Experienced with strategic planning and project management. Utilizes leadership skills to drive team performance and operational excellence. Track record of delivering high-impact results through innovative problem-solving and effective communication.

Overview

25
25
years of professional experience

Work History

Director Data Warehouse Services

Escalent
03.2012 - Current
  • Company Overview: formerly, Morpace Inc
  • Execute and oversee data governance and data pipelines for multimillion dollar brand tracking studies (52 global markets) while continually improving design, functionality and efficiency
  • Lead a high performance team of data analysts/developers (SAS, SQL, Python) within the organization as well as oversee third party FTE's
  • Responsible for data modeling, design, budget, resource allocation and project plans for all the organizations automobile brand tracking studies
  • Includes data requirements/analysis, layouts, applications and data presentation
  • Manage the delivery of reports and dashboards to internal and external stakeholders
  • Perform as a technical liaison between Senior Executives, operational staff, research teams, development teams and external organizations
  • Responsible for designing, creating and maintaining ETL processes, data warehouses and full data pipelines from respondent level to aggregated data
  • Collaborate with senior executives regarding team and project developments
  • Mentor, encourage and challenge both direct reports and other operations employees
  • Responsible for reviewing and monitoring billable time, yearly performance reviews and individual and team goals
  • Assist with annual budget items, software costs/licensing and departmental processes and strategies
  • Formerly, Morpace Inc

IT Analyst

First Mercury Corporation
05.2010 - 03.2012
  • Work to continually improve the quality and efficiency of business systems
  • Analysis and Design of new claims reporting system
  • Design, code, debug and implement system enhancements across multiple proprietary applications; conceive and develop ad-hoc reports; develop in-depth SQL code
  • Communicate with senior executives to identify and prioritize business goals and information needs across the organization
  • Develop and implement efficient and cost-effective solutions using solid understanding of business practices and applying reliable project management methodology
  • Identify, distinguish and prioritize incidents, problems and changes required for the best resolution of internal client support requests; coordinate with contacts onsite to provide support solutions
  • Responsible for reviewing User manuals used for system training

IT Consultant

James Andrew Group Inc.
03.2007 - 12.2010
  • Developed use cases, workflow, screen mock-ups, and system requirements
  • Responsible for acceptance testing, quality control and quality assurance testing
  • Analysis of data feeds for accuracy based on system requirements
  • Designed, developed and succeeded in implementing a proprietary database application used to perform various complex strategic marketing calculations
  • Process yearly data calculations using complex SQL code
  • Oversaw the completion of each project phase, from screen layout design, relational database creation, and writing the code used to perform all the extensive calculations
  • Used detailed analytical skills to problem solve complex business and technology issues
  • Coordinated extensively with JAG Principals and customers to verify the performance of the applications according to agreed specifications
  • Designed, created and developed a proprietary database used to process various queries, calculations and manipulation of data through SQL Server
  • Performed Quality Assurance testing and regression testing

Technical Support Engineer

Blazent Inc.
07.2008 - 06.2009
  • Developed test environments utilizing virtual servers to replicate client installations and upgrades
  • Validated technical designs created by IT developers against functional specifications
  • Performed acceptance testing, quality control and quality assurance testing
  • Collaborated with senior management and design teams on system development
  • Performed Oracle database and Microstrategy installations to support Blazent software worldwide
  • Specialized in remote and offsite Blazent installations, upgrades, customizations, and maintenance on multiple types of databases, web servers, applications and integrations servers
  • Installed, configured, and debugged commercial software and Blazent Integration Framework on both local and production servers
  • Analyzed deployment, staging and production activities daily, ranging from Oracle issues to data source issues
  • Conducted regular analysis and performance enhancements for the entire Blazent ETL process; owned and personally resolved customer technical issues using product knowledge and technical expertise

Team Lead/Senior Programmer Analyst

Logistics Computer Services
12.1999 - 06.2008
  • Company Overview: Division of Performance Transportation Services
  • Conducted Joint Application Development (JAD) sessions with stakeholders, developers, executives and other team participants throughout SDLC
  • Responsible for working with customers and clients to design data flow for new locations
  • Developed detailed documentation for business and executive stakeholders
  • Responsible for leading and mentoring less experienced co-workers
  • Delegated responsibilities to team members and was accountable for their progress and deliverables
  • Planned, coordinated and lead cross organizational team meetings
  • Coordinated work of employees and outside contractors to meet deadlines and client demand
  • Mapped out timelines, milestones and communication processes with developers and team members
  • Held post-launch review meetings to revisit project strengths and liabilities
  • Conduct Requirement Gathering Sessions (RGS) for gaining detailed system development requirements
  • Division of Performance Transportation Services

Education

Master of Science - Information Systems

Baker College

Skills

  • Data and project management
  • Data Governance
  • ETL Tools and Data pipelines
  • Team Management and motivational skills
  • Exceptional customer service abilities
  • Relational Databases
  • Data Warehouse
  • SQL
  • Creative & resourceful problem solver
  • VBA
  • Python
  • XML
  • C
  • Java
  • HTML
  • UNIX scripting
  • Oracle Forms
  • CICS
  • Pentaho
  • Excel
  • JIRA
  • SSIS
  • Toad
  • Crystal Reports
  • MicroStrategy
  • Teams
  • Inetsoft
  • Kanban
  • OneNote
  • Git
  • Redmine
  • MySQL
  • SQL Server
  • Oracle
  • AWS
  • Azure
  • Access
  • Relationship building

Timeline

Director Data Warehouse Services

Escalent
03.2012 - Current

IT Analyst

First Mercury Corporation
05.2010 - 03.2012

Technical Support Engineer

Blazent Inc.
07.2008 - 06.2009

IT Consultant

James Andrew Group Inc.
03.2007 - 12.2010

Team Lead/Senior Programmer Analyst

Logistics Computer Services
12.1999 - 06.2008

Master of Science - Information Systems

Baker College
Mike J. Brown