Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brttany Ward

West liberty,KY

Summary

  • Proven Early Head Start Teacher at Gateway Community Action, adept in fostering parent-teacher communication and enhancing student outcomes. Demonstrates exceptional organization, a friendly, positive attitude, and a commitment to continuous improvement. Excelled in creating community connections and leveraging both hard and soft skills to advance educational goals.
  • Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
  • Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
  • Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
  • Professional educator with proven record of facilitating student growth and enhancing parent-teacher relationships. Adept at curriculum development and individualized instruction. Known for teamwork and adaptability, ensuring collaborative and responsive educational atmosphere.

Overview

13
13
years of professional experience

Work History

Early Head Start Teacher

Gateway Community Action
08.2022 - Current
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Strengthened student language skills through daily exposure to vocabulary-rich stories, songs, and conversations.
  • Coordinated school events like family nights to build community connections between families, teachers, and administrators.
  • Enhanced parent-teacher communication through regular updates on student progress and collaborative problem-solving approaches.
  • Developed strong relationships with families by maintaining open lines of communication about their child''s progress and addressing concerns promptly.

Receptionist & Cashier

Packs Tobacco & Tanning
05.2020 - 07.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Organized, maintained and updated information in computer databases.

Homemaker

Self-employeed
08.2011 - 05.2022
  • Responsible for day to day operations.
  • Handled all appointments and Scheduling.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.

Education

Child Development Associate (CDA) Credential -

CDA Infant/Toddler
Online
07-2023

High School Diploma -

Elliott County High School
Sandy Hook, KY
05-2011

Skills

  • Parent-teacher communication
  • Heartsaver first aid CPR AED (first aid CPR AED)
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Customer service
  • Time management
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Organization and time management
  • Discretion and confidentiality
  • Attention to detail ability to know your audience

Accomplishments

Leadership academy


Timeline

Early Head Start Teacher

Gateway Community Action
08.2022 - Current

Receptionist & Cashier

Packs Tobacco & Tanning
05.2020 - 07.2023

Homemaker

Self-employeed
08.2011 - 05.2022

Child Development Associate (CDA) Credential -

CDA Infant/Toddler

High School Diploma -

Elliott County High School

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Brttany Ward