Adept at driving operational excellence, I led the Pattern Shop team at Watts Water Webster Valve Division to significant achievements in productivity and customer satisfaction. With over 40 years of machining expertise and a strong focus on team leadership, I excel in optimizing processes and mentoring staff, ensuring seamless project delivery and maintaining high-quality standards.
Overview
47
47
years of professional experience
2
2
years of post-secondary education
Work History
Supervisor of Operations in the Pattern Shop
Watts Water Webster Valve Division
03.1992 - 04.2014
Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
Coordinated with other departments to ensure smooth operation and timely completion of projects.
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge
Monitored front areas so that questions could be promptly addressed.
Education
Associate of Applied Science - Machine Tool Process
Manchester Technical College
Manchester, NH
06-1969
High School Diploma -
Tilton Northfield High School
Tilton, NH
09.2012 - 06.2024
Skills
Team leadership
Customer service
Team development
Quality assurance
Goal setting
Coaching and mentoring
Project management
Recruitment and hiring
Staff evaluation
Six sigma methodologies
Verbal and written communication
Knowledge of tooling and hands on 40 years of machining
Accomplishments
Earned the “Employee of the Year Award" for my dedication and accomplishments to my job.
Promoted to Shop Supervisor after 5 years with the company.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Work Location
On-Site
Timeline
High School Diploma -
Tilton Northfield High School
09.2012 - 06.2024
Supervisor of Operations in the Pattern Shop
Watts Water Webster Valve Division
03.1992 - 04.2014
Associate of Applied Science - Machine Tool Process
Manchester Technical College
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