Bruce Bennett
Alpharetta,GA
Summary
Dynamic Warehouse Manager with a proven track record at Phoenix One Restoration, enhancing efficiency through innovative inventory management and team leadership. Expert in shipping and receiving, I fostered a motivated workforce while implementing safety standards that reduced incidents. Recognized for optimizing warehouse layout, resulting in improved order fulfillment and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Warehouse Manager
Phoenix One Restoration
03.2022 - 03.2025
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.
- Facilitated smooth expansion of warehouse space to accommodate business growth, overseeing construction projects and integration of new systems.
- Organized team-building activities that improved morale and strengthened collaboration among warehouse staff.
- Coordinated with sales and marketing teams to ensure accurate inventory levels for promotional campaigns, avoiding stockouts or overstocking.
- Maintained compliance with all regulatory requirements, conducting regular audits and adjustments as needed to meet changing standards.
- Enhanced team productivity with regular training sessions on safety and operational procedures.
- Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
- Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
- Implemented preventive maintenance schedule for warehouse equipment, reducing downtime and repair costs.
- Improved efficiency and accuracy in order picking and packing processes, using technology to guide and verify worker activities.
- Enhanced employee retention rates by implementing recognition program that acknowledged outstanding performance and contributions.
- Initiated cross-training programs to create more versatile and responsive workforce capable of covering multiple roles during peak periods.
- Negotiated with suppliers to secure cost-effective purchasing agreements, reducing overall expenses for materials and supplies.
- Streamlined warehouse operations, leading to more efficient inventory management system by implementing advanced software solution.
- Developed waste reduction program that not only saved costs but also aligned with sustainability goals.
- Facilitated collaboration between different departments to streamline processes and improve communication, leading to fewer errors and delays.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Organized records of vehicles, schedules and completed orders.
- Developed and maintained knowledgeable and productive team of employees.
- Collaborated with manufacturing and supply chain management.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Integrated warehouse operations with existing and new business processes.
- Tracked production and quality control systems to proactively identify deficiencies.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Conducted research to address shipping errors and packaging mistakes.
- Created and enforced detailed organization processes to increase quality and service standards.
Shift Manager
Variety Wholesale
09.2020 - 03.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Scheduled staff to establish adequate coverage during peak business hours.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
- Coordinated staff training programs to improve service quality, enhancing overall customer experience.
- Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
- Fostered culture of continuous improvement, encouraging staff to suggest and implement efficiency-enhancing measures.
- Ensured smooth operation of shifts by effectively managing staff schedules, leading to enhanced team productivity.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Conducted regular staff meetings to communicate targets and operational updates, keeping team well-informed and aligned.
- Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
- Improved operational efficiency by adopting new technologies for order processing and inventory management.
- Optimized shift operations to meet and exceed sales targets without compromising on service quality.
- Enhanced team performance with motivational strategies, leading to more cohesive and productive workforce.
- Addressed and resolved staffing issues promptly, minimizing disruptions to shift operations and maintaining service standards.
- Improved employee morale with regular feedback sessions, fostering positive work environment.
- Cultivated professional working relationships with peers and supervisors.
- Supervised ongoing daily production phases.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Implemented policies and standard operating procedures for continuous improvement.
- Kept accurate and detailed records of personnel progress and productivity.
- Oversaw loading and unloading of packages in warehouse.
- Coordinated project workflows for departments.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
Education
High School Diploma - All Required
Sparks High School
Sparks, NV06.1976
Skills
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
- Delegating work
- Inventory management
- Loading and unloading
- Problem-solving
- Order picking and processing
- Employee safety
- Safety monitoring
- Staff supervision
- Order fulfillment
- Warehouse layout optimization
- Workflow coordination
- Safety oversight
- Safety standards
- Team building and leadership
- Heavy lifting
- Unpacking merchandise
- Documentation
- Equipment maintenance
- Space planning
- Team coaching
- Coaching and motivation
- Continuous improvement
- Floor space maximization
- Waste reduction
- Facility maintenance
- Stock control
- Daily cycle counting
- Warehouse organization
- Forklift operation
- Freight handling
Accomplishments
Started as warehouse employee and worked my way up to warehouse supervision always on time never called in sick very dependable
Timeline
Warehouse Manager
Phoenix One Restoration
03.2022 - 03.2025
Shift Manager
Variety Wholesale
09.2020 - 03.2022
High School Diploma - All Required
Sparks High School
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