Front End Associate
Walmart
10.2023 - 01.2024
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Restocked and organized merchandise in front lanes.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Answered questions about store policies and addressed customer concerns.
- Gathered shopping baskets and carts and relocated to designated areas.
- Facilitated smooth shift changes by preparing and organizing work area for next associate.
- Enhanced store appearance by organizing products and ensuring shelves were always fully stocked.
- Managed inventory to reduce waste, accurately tracking stock levels and placing orders for replenishments.
- Fostered positive shopping experience, greeting customers with smile and offering help in locating products.
- Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
- Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
- Assisted in training new hires, sharing knowledge and best practices for front end operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked flexible schedule and extra shifts to meet business needs.
