Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Bruce Burns

Fort Mill,SC

Summary

An accomplished professional in office management and administration with a proven track record of enhancing productivity, efficiency, and service quality in diverse settings. This individual is recognized for being trustworthy, ethical, and dependable, offering exceptional support and leadership skills while leveraging advanced organizational, technical, and business expertise. Collaborates effectively with multidisciplinary teams to ensure operational and service excellence.

Overview

13
13
years of professional experience

Work History

Office Services Manager

Cranfill Sumner LLP
06.2016 - 04.2023
  • Supported dynamic team of 40 attorneys, paralegals, and legal assistants by efficiently managing document workflow for court proceedings.
  • Supervised team of five employees, implementing strategies to optimize productivity, resolve conflicts, and achieve targets.
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Compared vendor prices and negotiated for optimal savings.
  • Collaborated closely with team to ensure timely and accurate preparation of materials.
  • Printed redacted sensitive information, and copied pertinent documents to facilitate seamless court submissions.
  • Delivered performance reviews, recommending additional training or advancements.

Site Consultant at Cranfill Sumner LLP

Nova Office Strategies
06.2014 - 06.2016
  • Proficiently handled copying, printing, and assembly of litigation materials.
  • Ensure prompt and accurate delivery of legal documents to courthouses for filing.
  • Provided reliable assistance to 40 lawyers and paralegals by resolving minor IT issues.
  • Skillfully arranged conference rooms for client meetings, creating conducive environment.
  • Efficiently managed timely distribution of faxes and mail.
  • Executed delivery and retrieval of important documents and materials.
  • Cultivated interpersonal skills by building positive relationships with others
  • Learned and adapted quickly to new technology and software applications

Service Tech at Cranfill Sumner LLP

Canon Business Process Services
03.2010 - 06.2012
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Assisted with day-to-day operations, working efficiently and productively with all team members
  • Proficiently handled copying, printing, and assembly of litigation materials.
  • Ensure prompt and accurate delivery of legal documents to courthouses for filing.
  • Provided reliable assistance to 40 lawyers and paralegals by resolving minor IT issues.
  • Skillfully arranged conference rooms for client meetings, creating conducive environment.
  • Efficiently managed timely distribution of faxes and mail.
  • Executed delivery and retrieval of important documents and materials.
  • Gained strong leadership skills by managing projects from start to finish

Education

High School Diploma -

Stone Mountain High School
Stone Mountain, GA
06.1994

Skills

  • Administrative Support
  • Information Protection
  • Office Supplies and Inventory
  • Policy Implementation
  • Records and Database Management
  • Email Correspondence
  • Microsoft Office
  • Adobe Pro
  • Pdfxchange

Timeline

Office Services Manager

Cranfill Sumner LLP
06.2016 - 04.2023

Site Consultant at Cranfill Sumner LLP

Nova Office Strategies
06.2014 - 06.2016

Service Tech at Cranfill Sumner LLP

Canon Business Process Services
03.2010 - 06.2012

High School Diploma -

Stone Mountain High School

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Bruce Burns