Bruce Conley
Johnston
Summary
Hardworking, dedicated employee looking for a new challenge. Organized and dependable candidate successful at managing multiple priorities with an organized and positive attitude.
Overview
26
26
years of professional experience
Work History
Parts/Service & Warehouse Manager
Moss Distributing
08.2022 - Current
- Managed a Team of 6 Employees in Parts, Service & Warehouse environment.
- Ordered parts for customers, repair shops, and service departments for use in Arcade Game equipment.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
Sr. Facilities Coordinator
CO-OP Solutions (Formerly TMG)
05.2008 - 05.2022
- Coordinate vendor services to ensure building maintenance and repairs, including building automation systems (HVAC, fire/life safety, electrical power systems, lighting controls, etc.), equipment (building, office), and repairs (furniture, door hardware, etc.) are resolved in a timely manner.
- Build strong relationships with vendors, coordinate scheduling of work, and ensure work is performed to contract within standards.
- Administer security access badges, keys. Oversee daily security operations, which include but not limited to, reviewing /responding to incident reports, sign-in/out sheets, building access system, alarms, and security equipment/system repairs.
- Ensure contract deadlines do not expire, and review all invoices for accuracy and timeliness of payment. Assist the Site Manager with contracts negotiations and budgeting.
- Provide proactive and routine building maintenance to reduce downtime, and breakage.
- Assist Site Manager with space planning needs; to include furniture design options for changing environment, vendor quotes, placing orders, workstation modifications, installations, and repairs, all while ensuring adherence to safety, building standards, and ergonomic requirements.
- Assist Site Manager in development and implementation of support of business continuity readiness.
- Develop and organize preventative maintenance and compliance programs.
- Coordinate the department’s monthly reports to ensure they are consistent and provided in a timely manner.
- Collaborate with departments to ensure high-level support to meet customer needs.
- Assist with special projects and perform other duties as assigned.
Print Project Manager
CO-OP Solutions (Formerly TMG)
10.1998 - 05.2008
- Coordinate all print production and distribution of printed credit card materials for Credit Union clients.
- Ensure quality meets or exceeds customer expectations
- Assist in sales process by providing communication link between customer, account management, and production plant.
- Receive customer inquiries and requests, obtain and assembles information and specifications and submit to estimator for pricing.
- Prepare quotations, confirm information when receiving order, and write work orders and purchase requisition for materials.
- Follow schedule and progress providing updates as required.
Education
High School Diploma -
East High School
Des Moines, IASkills
- Excellent Customer Service
- Detail-oriented
- Self-starter
- Multitasking Abilities
- Inventory and stocking
- Vendor relations
- Staff training
- Shipping and receiving
Timeline
Parts/Service & Warehouse Manager
Moss Distributing
08.2022 - Current
Sr. Facilities Coordinator
CO-OP Solutions (Formerly TMG)
05.2008 - 05.2022
Print Project Manager
CO-OP Solutions (Formerly TMG)
10.1998 - 05.2008
High School Diploma -
East High School
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