BRUCE DRAVNEEK

Provided excellent customer service by assisting visitors with directions, information, and general inquiries

• Maintained confidentiality while handling sensitive information pertaining to clients' businesses or personal matters
• Escorted employees or visitors who required assistance within the premises after hours
• Assisted in resolving conflicts between customers/visitors when necessary while maintaining a calm demeanor
• Maintained a professional appearance and demeanor at all times while representing the company
• Monitored premises to prevent unauthorized access and ensure safety of personnel and property.

• Coordinated tenant communications to ensure timely responses and resolutions to inquiries.
• Assisted in managing property maintenance requests, enhancing tenant satisfaction and efficiency.
• Organized leasing documents, ensuring accuracy and compliance with company policies.
• Miscellaneous correspondence, tenant delinquency notices

• Provided exceptional customer support through effective communication and active listening techniques.
• Resolved customer inquiries and complaints, ensuring high levels of satisfaction and customer loyalty.
• Supervised daily operations to ensure adherence to company policies and procedures.

• Managed and maintained office supplies inventory, ensuring availability of necessary materials for daily operations
• Developed and implemented efficient filing systems, resulting in improved document organization and retrieval
• Scheduled meetings and appointments, effectively managing calendars to optimize time management
• Maintained confidentiality of sensitive information while handling administrative tasks
• Monitored office equipment maintenance needs; coordinated repairs when necessary
• Managed church administrative functions, ensuring efficient operations and support for ministry activities.
• Coordinated scheduling for church events, optimizing resource allocation and enhancing community engagement.

• Led a team of teachers and volunteers in delivering engaging and impactful lessons to students of all ages
• Collaborated with church leadership to plan and execute special events such as Vacation Bible School, youth retreats, and holiday programs
• Implemented strategies to promote parental involvement in their child's spiritual growth by organizing family-oriented activities like workshops or seminars
• Coordinated training sessions and workshops for volunteer educators.

• Collaborated with clergy and other staff members to align religious education programs with the overall mission and vision of the organization
• Organized special events such as retreats, workshops, and guest speaker sessions to enrich the religious education experience
• Cultivated a welcoming and inclusive environment where all students felt valued, respected, and supported in their spiritual journey
• Led worship services, fostering spiritual growth and community engagement.
• Delivered impactful sermons, enhancing understanding of biblical teachings.