Own full cycle bookkeeping in QuickBooks Online: including A/P, A/R, general ledger entries, and payroll via Paycom. Coded and entered vendor bills, ensuring proper approvals, and processed timely payments.
Oversee all aspects of day to day firm operations, including front office systems, HR, billing, and case support functions.
Ensure compliance with trust/IOLTA accounting and bar association regulations, safeguarding ethical and legal obligations.
Implement performance tracking processes and update job descriptions with KPIs and SOPs.
Partner with managing partner on budgeting, forecasting, and profitability analysis, ensuring the firm meets financial and operational goals.
Serve as primary HR contact for onboarding, offboarding, unemployment documentation, and benefits coordination.
Track firm wide cash flow and assist in budgeting forecasts.
Maintain administrative systems, provision IT access, and coordinate with vendors for system troubleshooting and upgrades.
Implement new case management and accounting software integrations to streamline workflows and reduce inefficiencies.
Office Manager / Bookkeeper
Cormark Solutions – Product Identification
09.2023 - 05.2024
Supervised office and accounting staff responsible for A/P, A/R, and collections; ensured compliance with internal controls.
Reconciled multiple bank accounts and processed payroll through ADP, verifying accurate tax withholding and timely payments.
Managed recruitment logistics, onboarding checklists, and documentation for IT access, PEO registration, and benefits.
Served as liaison between management and service vendors for contracts, repairs, and compliance inspections.
Maintained vendor accounts and submitted multi-jurisdictional sales tax filings.
Helped create and enforce SOPs and improved cross-department communication by standardizing reporting procedures.
Lead Administrative Assistant
Vision Works - Eye Care
01.2023 - 09.2023
Led front office operations, supervised desk staff, and ensured efficient patient intake and scheduling across multiple providers.
Designed onboarding materials and trained new hires on company protocols and compliance expectations.
Partnered with regional management to improve performance tracking and payroll documentation accuracy.
Managed vendor contracts, equipment maintenance, and inventory systems.
Coordinated office operations to enhance workflow efficiency and support team objectives.
Supported regulatory audits by maintaining proper documentation and tracking employee training compliance.
Administrative Assistant
Solid Source Realty
09.2021 - 01.2023
Managed CRM tools, tracked marketing deliverables, and coordinated client meetings.
Processed and recorded vendor payments, reviewed commission reports, and prepared monthly expense summaries.
Created SOPs for property listing updates and client communication workflows.
Supported HR and vendor-related recordkeeping for team growth initiatives and contract documentation.
Oversaw expense reconciliation and vendor payment processing.
Maintained data accuracy for active listings and provided support to marketing operations.
Assisted with marketing initiatives, including social media content creation and distribution.
Library Assistant
Dekalb County Library
05.2021 - 08.2021
Provided direct citizen assistance and guided the public in accessing government resources and forms.
Supported voter registration services and distributed information related to local elections and events.
Maintained organized library records and assisted with public program coordination and outreach.
Helped patrons access electronic resources and maintained accurate shelving systems.
Office Assistant
Car Connection Inc
08.2019 - 03.2021
Assisted in daily office operations including filing vehicle titles, processing paperwork, and maintaining customer records.
Managed incoming calls, scheduled test drives, and followed up with potential buyers to support sales efforts.
Assisted with basic bookkeeping tasks such as recording deposits, filing vendor invoices, and organizing receipts.
Prepared customer packets and financing paperwork for review, ensuring documentation accuracy and timely signatures.