Innovative hospitality worker with proven record of success in managing large teams of personnel. Promotes high standards of cleanliness and safety. Highly organized and attentive to detail with strong organizational and time management skills.
Overview
28
28
years of professional experience
Work History
Cabin Supervisor
ERMC Aviation
03.2021 - Current
Trained and mentored new staff on cleaning and safety protocols.
Monitored staff performance and provided feedback to drive productivity.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Driver
Federal Express
09.2020 - 03.2021
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Delivered goods and products to customer on time and in excellent condition.
Banquet Houseperson
W-Hotel/Maxwell
08.2000 - 03.2020
Diplomatically dealt with client breaches of policy, professionally and respectfully upholding facility regulations.
Prepared audio-visual components for meetings and banquets by assembling and setting up video screens, dance floors, lighting and sound systems.
Consulted with custodial lead to assess cleanliness of rooms between and during events to create seamless guest experiences.
Banquet Houseman
Omni Berkshire Place
10.1995 - 03.2020
Juggled multiple clients and conflicting schedules diplomatically, resolving scheduling errors professionally and expeditiously.
Adhered to Operational Health and Safety Administration rules and regulations; keeping guests and employees safe at all times despite hazards.
Reset ballrooms, meeting spaces and banquet areas for future functions by disassembling tables and chairs, removing wall decorations and properly storing equipment.