Bruce Hausmann
Elizabeth,CO
Summary
Results-driven owner/operator with a strong background in concrete solutions and financial acumen. Recognized for enhancing customer satisfaction through tailored services and effective project management.
Overview
39
39
years of professional experience
Work History
Owner/Operator
Inno-Crete, LLC
01.2003 - Current
- Developed and implemented innovative concrete solutions to enhance product offerings.
- Managed daily operations, ensuring efficient workflow and adherence to safety standards.
- Cultivated relationships with suppliers to secure high-quality materials at competitive prices.
- Led team training sessions to improve skills in concrete mixing and application techniques.
- Streamlined project management processes, reducing turnaround times for client projects.
- Oversaw financial management, including budgeting and expense tracking for operational efficiency.
- Enhanced customer satisfaction by delivering customized solutions tailored to client needs.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
Territory Sales Manager
Hutton Communications
01.1987 - 12.2000
- Developed and executed territory sales strategies to expand market presence and increase revenue.
- Cultivated relationships with key clients, enhancing customer loyalty and retention rates.
- Analyzed market trends to identify opportunities for growth and competitive positioning.
- Mentored junior sales team members, fostering skill development and performance improvement.
- Conducted sales training sessions to improve team knowledge of products and sales techniques.
- Increased sales revenue by developing and implementing strategic territory plans.
- Established strong relationships with key clients, boosting customer retention rates.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Organized trade shows and events within the territory to showcase company products, generating leads and increasing brand exposure.
- Tracked changing product lines to effectively meet dynamic market demands.
- Enhanced overall market share within assigned region by strategically expanding product range offered.
- Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
- Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
- Drove team revenue totals by bringing in top sales numbers.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Attended trade shows and industry events to promote company products and services.
- Worked with vendors and suppliers to support timely delivery of products and services.
Education
High School Diploma -
Lynch High School
Lynch, NE05.
Bachelor of Science - Communications
Northeast Community College
Norfolk, Nebraska, NESkills
- Strong customer relations skills including superior communication and product knowledge
- Perseverance to complete jobs from beginning to end
- Solution focused including innovative strategies and adaptability to complete customer's vision
- Desire to place customer's satisfaction first
Timeline
Owner/Operator
Inno-Crete, LLC
01.2003 - Current
Territory Sales Manager
Hutton Communications
01.1987 - 12.2000
High School Diploma -
Lynch High School
Bachelor of Science - Communications
Northeast Community College