Bruce Hayes
Vineland,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Automotive Finance Manager
Kia
08.2023 - Current
- Compiled closing packages for drafting and presentation accuracy.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Assisted customers with completing loan applications and other paperwork.
- Developed and maintained relationships with customers, lenders and other third parties.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Increased PVR by 40%
Finance Manager
Honda of Turnersville
01.2021 - 07.2023
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Developed and maintained relationships with customers, lenders and other third parties.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Researched and updated industry knowledge on changing legislation and regulations.
- Processed loan applications and monitored progress from start to finish.
- Collaborated with finance team to increase PVR by 50% over prior years numbers.
Sales Consultant
Honda of Turnersville
04.2018 - 01.2021
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Consistently achieved closing of 45% of customers
- Achieved or exceeded company-defined sales quotas.
Sales Consultant
Vann Dodge, Chrysler, Jeep
10.2016 - 03.2018
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Sales Consultant
Nissan of Turnersville
04.2015 - 09.2016
- Provide product demonstrations
- Provide customer service during and after sale
- Work with management team to complete vehicles sales.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Completed registration paperwork and sales documentation.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
General Manager
McDonald's (JDKD Enterprises)
01.2008 - 04.2015
- Manage day to day operations of yearly sales of 3.5 million dollars
- Manage over 80 employees: scheduling, ordering of supplies, inventory, P.O.P
- Certified as Operational Technical Person (OTP2) for company, troubleshoot POS systems, updating etc
- For all 7 units
- Awarded Outstanding Manager Award for Philadelphia Region 2011, and 2012
- Top 10% in Philadelphia Region (over 500 units) for Mystery Shopper scores, SOR, customer service.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Education
Association of Finance and Insurance Professionals Certification -
Association of Finance And Insurance Professionals
New Jersey01.2021
McDonald's Operations courses -
Hamburger University
Chicago, IL01.2009
High School Diploma -
Vineland High School
Vineland06.1990
Skills
- Financial Management
- Regulatory Compliance
- Performance Analysis
- Attention to Detail
- Customer Relations
- Continuous Improvement
- Lender Relations
- Product Knowledge
- Corporate Policies
- Creditworthiness Determination
- Application Review
- Staff Management
- Self-Motivated
- Training and Development
Cellular
609-364-8989
Timeline
Automotive Finance Manager
Kia
08.2023 - Current
Finance Manager
Honda of Turnersville
01.2021 - 07.2023
Sales Consultant
Honda of Turnersville
04.2018 - 01.2021
Sales Consultant
Vann Dodge, Chrysler, Jeep
10.2016 - 03.2018
Sales Consultant
Nissan of Turnersville
04.2015 - 09.2016
General Manager
McDonald's (JDKD Enterprises)
01.2008 - 04.2015
Association of Finance and Insurance Professionals Certification -
Association of Finance And Insurance Professionals
McDonald's Operations courses -
Hamburger University
High School Diploma -
Vineland High School
Similar Profiles
Jahia MurrayJahia Murray
Assembly Line Worker at KiaAssembly Line Worker at Kia
Mohammed Zuber HasanMohammed Zuber Hasan
Sales administrator KIA Motors ,INDIA at KIASales administrator KIA Motors ,INDIA at KIA
Aaron McKannanAaron McKannan
Senior Supplier Quality Engineer at KIASenior Supplier Quality Engineer at KIA