Summary
Overview
Work History
Education
Skills
I have over 30 years of customer service experience.
Timeline
Generic

Bruce Hopson

Vallejo,CA

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

24
24
years of professional experience

Work History

Senior Logistics Associate

Harbor Freight Tools
05.2022 - Current
  • Analyzed data trends to identify areas for improvement in the supply chain process, driving continuous improvements.
  • Coordinated product returns management, ensuring prompt processing and resolution for optimal customer service outcomes.
  • Trained junior associates in logistics best practices, fostering a knowledgeable and efficient workforce.
  • Optimized warehouse space utilization for better organization and faster order processing.
  • Streamlined logistics processes by implementing efficient inventory management techniques, leading to reduced operational costs.

Owner/Operator

Philly’s Best Cheesesteaks
01.2015 - 01.2021
  • Responsible for the overall operations including profitability

Assistant Manager

Dds Discount
01.2012 - 01.2015
  • Assisted with controlling overall operations of store, including, but not limited to labor control, food and paper cost, hiring, training
  • Maintain employee records
  • Receiving and placing product on to sales floor
  • Assist with in-store marketing

General Manager

Roundtable Pizza
01.2010 - 01.2012
  • Responsible for daily operations for the store
  • Hired and training of all staff members
  • Responsible for total cost of the store
  • Handled all payroll, accounts payable and receivable for the store
  • Maintained all employees records

General Manager

Burger King
01.2008 - 01.2010
  • Responsible for total operations
  • Handled all P & L Statements for the store along with all budgets
  • Hired and trained mgmt
  • Staff along with all recruiting for the company

District Manager

Check Into Cash
01.2006 - 01.2008
  • Responsible for daily operations of 6 stores
  • Responsible of all mgmt
  • Responsible for all new hires, training, store cash handling

General Manager

Burger King
01.2001 - 01.2006
  • Overseeing total operations
  • Responsible for food cost, labor cost and all P & L
  • Maintain budgets and always making a profit in each unit
  • Handled all recruitment for my area
  • Interviewing, hiring and training of new managers

Education

N/A - Physical Education

New York University
New York, NY

Skills

  • Warehouse management
  • Strategic sourcing
  • Import and export compliance
  • Logistics planning
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Reliability
  • Team collaboration
  • Adaptability and flexibility
  • Active listening
  • Effective communication

I have over 30 years of customer service experience.

I also have over 5 years of multi-unit quick service restaurant experience.

Timeline

Senior Logistics Associate

Harbor Freight Tools
05.2022 - Current

Owner/Operator

Philly’s Best Cheesesteaks
01.2015 - 01.2021

Assistant Manager

Dds Discount
01.2012 - 01.2015

General Manager

Roundtable Pizza
01.2010 - 01.2012

General Manager

Burger King
01.2008 - 01.2010

District Manager

Check Into Cash
01.2006 - 01.2008

General Manager

Burger King
01.2001 - 01.2006

N/A - Physical Education

New York University

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Bruce Hopson