Bruce Jackson
Sheffield Lake,OH
Summary
Self-motivated Operations Manager successful in collaborating with other managers, area leaders and package handlers to streamline and strengthen processes and productivity. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding company goals.
Overview
5
5
years of professional experience
Work History
Operations Manager/Team Trainer
Fed Ex Ground
Richfield, OH
06.2021 - Current
- Assisted in loading delivery trucks with prepared packages.
- Trained new employees regarding warehouse procedures and standards.
- Notified team leader of product discrepancies and equipment malfunctions.
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes and team performance.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Created detailed reports on the performance of individuals on my team.
Lead Facilitator
State Of Florida - FDOH
Blountstown, FL
01.2019 - 06.2021
- Gave direction and motivated team by providing effective communication and weekly meetings.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Education
High School Diploma -
Martin Luther King Jr. High
Detroit, MI06.1998
Skills
- Sorting and Staging
- Clear Communication
- Multitasking and Prioritization
- Critical Thinking
- Integrity and Dependability
- Reliable and Punctual
- Performance Evaluations
- Team Building
- Teamwork and Collaboration
- Performance reporting
- Organizational Management
- Adaptability
Timeline
Operations Manager/Team Trainer
Fed Ex Ground
06.2021 - Current
Lead Facilitator
State Of Florida - FDOH
01.2019 - 06.2021
High School Diploma -
Martin Luther King Jr. High
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