Bruce Johnson
Los Angeles,California
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. Detailed Property Manager offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of rental properties.
Overview
3
3
years of professional experience
Work History
Property Manager
Inspiration Property Management Inc.
Los Angeles
10.2023 - Current
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Handled resident complaints and expedited maintenance requests.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Property Manager
New Hope
Los Angeles
05.2023 - 10.2023
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Coordinated with other departments to ensure smooth operations.
- Ensured timely completion of projects within budget constraints.
- Negotiated contracts with vendors and suppliers to obtain best prices.
- Coordinated repairs, renovations, and other improvements as needed.
- Enforced rules for tenants such as noise levels, parking restrictions.
- Prepared monthly reports on rent collections and occupancy rates.
- Supervised staff including custodians, security personnel, leasing agents.
- Executed move-in and move-out processes including walkthroughs with tenants.
- Reviewed invoices from contractors for accuracy before authorizing payment.
- Responded quickly to emergency situations involving the property or its tenants.
Property Manager
Skid Row Housing Trust
Los Angeles
02.2021 - 05.2023
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Built relationships with service vendors and submitted associated billing statements.
- Updated tenant and unit information to keep current in housing database.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Managed and oversaw operations, maintenance and administration of properties.
Education
High School Diploma -
Lifeline Charter School
Compton, CA06-2005
Skills
- Maintenance Scheduling
- Grounds Maintenance
- Business Administration
- Database Management
- Tenant relations
- Compliance Monitoring
- Property Management
- Customer service-focused
- Knowledge of leasing and market conditions
- Property Inspections
- Preventive Maintenance
- Payment Collection
- Fair housing mandates
- Maintenance knowledge
- Skilled multi-tasker
- Rent collection
Timeline
Property Manager
Inspiration Property Management Inc.
10.2023 - Current
Property Manager
New Hope
05.2023 - 10.2023
Property Manager
Skid Row Housing Trust
02.2021 - 05.2023
High School Diploma -
Lifeline Charter School
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