Summary
Overview
Work History
Education
Skills
Timeline
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Bruce Kellar

Brownwood

Summary

Adept at enhancing customer experiences and streamlining operations, I leveraged my strong work ethic and cooking prowess at McDonald's to boost revenue through innovative promotions. Skilled in cash handling and food safety, I consistently maintained high standards in food preparation, contributing to significant waste reduction and increased customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier

Dollar Tree
01.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Cook

Popeyes Lousiana Kitchen
07.2024 - 12.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Communicated closely with servers to fully understand special orders for customers.

Grill Manager

McDonald's
04.2022 - 06.2024
  • Streamlined kitchen operations for increased efficiency through proper staff training and delegation of duties.
  • Managed grill station, ensuring optimal cooking temperatures were maintained for consistent results in taste and texture of dishes served.
  • Created promotional events such as themed nights or special discounts which attracted more customers during slower periods thus boosting revenue.
  • Monitored local food trends and competitor offerings to stay current and competitive in the market, adjusting menu items as necessary.
  • Reviewed inventory levels regularly, placing orders as needed to maintain adequate stock of essential supplies while avoiding overpurchasing.
  • Ensured a safe and clean work environment by enforcing strict adherence to health and safety regulations.
  • Provided exceptional customer service by addressing guest concerns promptly, resulting in repeat business and positive feedback from patrons.
  • Implemented quality control measures to maintain consistently high standards in food preparation and presentation.
  • Led staff meetings to review performance metrics, set new goals, and address any areas requiring improvement.
  • Conducted regular equipment maintenance checks, ensuring all appliances functioned properly for smooth daily operations.
  • Enhanced customer satisfaction by ensuring timely and accurate food preparation and presentation.

Education

Associate of Science - Business Administration

Colorado Technical University
Colorado Springs, CO
05-2026

Skills

  • Customer service
  • Cooking
  • Hiring decisions
  • Customer assistance
  • Work ethic and integrity
  • Food handling
  • Food preparation
  • Food allergen safety
  • Cash handling
  • Strong attention to safe food handling procedures
  • Frying
  • Waste reduction
  • Cash register operation

Timeline

Cashier

Dollar Tree
01.2025 - Current

Cook

Popeyes Lousiana Kitchen
07.2024 - 12.2024

Grill Manager

McDonald's
04.2022 - 06.2024

Associate of Science - Business Administration

Colorado Technical University

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Bruce Kellar