Summary
Overview
Work History
Education
Skills
Timeline
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Bruce Kosgei

Kennewick,WA

Summary

Highly motivated and enthusiastic recent graduate with a strong academic background. Possesses excellent communication, problem-solving, and teamwork skills. Eager to apply knowledge and gain hands-on experience in a professional setting. Quick learner with a passion and a commitment to continuous improvement and professional development with the team around them. Looking to put customers first in any given situation.

Overview

2
2
years of professional experience

Work History

Warehouse Worker

Amazon
Pasco, WA
10.2024 - Current
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Followed established guidelines for picking orders accurately.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Organized warehouse space for efficient storage of products.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.

Salesperson

Advanced Auto Parts
Kennewick, WA
07.2024 - 12.2024
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Advised customers on the latest product features and benefits.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Monitored inventory levels and placed orders as needed.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Identified customer needs by asking questions and advising on best solutions.
  • Reset store displays for special events and seasonal merchandise changes.
  • Replenished and arranged items to maintain appearance.
  • Operated register, handled cash and processed credit card transactions.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Developed key customer relationships to increase sales.

Online Personal Shopper

Walmart
Kennewick, WA
12.2022 - 06.2024
  • Greeted customers and provided excellent customer service.
  • Developed strategies to increase sales and improve customer experience.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Analyzed consumer feedback data to understand customer needs better.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.

Team Member

McDonald's
Kennewick, WA
09.2022 - 12.2022
  • Upheld high standards of productivity and quality in operations.
  • Maintained a clean and organized work area throughout shift.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Built and maintained working relationships with peers and upper management.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Monitored expiration dates on food items for freshness assurance.

Education

Bachelor of Science - Mechanical Engineering

WSU Tri-Cities
Richland, WA
05-2028

High School Diploma -

Kennewick High School
Kennewick, WA
06-2024

Skills

  • Truck processing
  • Shipping and receiving
  • Shipment unpacking
  • Loading and unloading
  • Cycle counting
  • Bin consolidation
  • Packaging and labeling
  • Attention to detail
  • Barcode scanning
  • Microsoft Excel
  • Verbal and written communication
  • Warehouse safety
  • Able to lift and carry 50 lbs
  • Pallet jacks
  • Order fulfillment
  • Unpacking merchandise
  • Sorting and labeling
  • Heavy lifting
  • Time management
  • Multitasking and organization
  • Forklift operations
  • Basic mathematics
  • Sales demonstration
  • Sales analytics
  • Active listening
  • Closing techniques
  • Customer care

Timeline

Warehouse Worker

Amazon
10.2024 - Current

Salesperson

Advanced Auto Parts
07.2024 - 12.2024

Online Personal Shopper

Walmart
12.2022 - 06.2024

Team Member

McDonald's
09.2022 - 12.2022

Bachelor of Science - Mechanical Engineering

WSU Tri-Cities

High School Diploma -

Kennewick High School

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Bruce Kosgei