Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bruce Leonard

Monticello,NY

Summary

Table Games Dealer/Supervisor experienced with accurately collecting and distributing the payment of wagers. Personable with superior performance in fast-paced environments. Offering 5-year history of adhering to rules and regulations to deliver top-quality patron experiences. Very experienced craps supervisor and dealer, box trained.

Overview

15
15
years of professional experience

Work History

Dual Rate Table Games Dealer/Supervisor

Casino Del Sol Resort
08.2021 - Current
  • Handled high-pressure situations calmly while resolving guest disputes or discrepancies at the table games area.
  • Assisted in training new dealers to ensure consistent quality of gameplay and customer service across the entire team.
  • Managed multiple tables simultaneously, balancing guest engagement with accurate game execution.

Table Games Dealer

Montreign Operating Company
Monticello, NY, New York
07.2019 - 08.2021
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
  • Assisted the lead trainer to teach new table game employees the rules, regulations and procedures for craps and blackjack.

Table Games Dealer/Floor Supervisor

Oneida Nation Enterprises
Verona, NY
03.2016 - 07.2019
  • Interacted with guests to promote positive atmosphere.
  • Monitored chip purchases, table inventories and player win ratios.
  • Oversaw area games to maintain security and compliance.
  • Watched closely to catch and fix errors on the gaming floor.

Restaurant Manager

GC Pizza Hut LLC
Rome, NY
01.2011 - 03.2016
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Carefully interviewed, selected, trained and supervised staff.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Education

GED -

BOCES
Rome, NY
06.2012

Skills

  • Cash Handling
  • Table game rules
  • Guest service
  • Dealer training
  • Teamwork
  • Conflict resolution

Timeline

Dual Rate Table Games Dealer/Supervisor

Casino Del Sol Resort
08.2021 - Current

Table Games Dealer

Montreign Operating Company
07.2019 - 08.2021

Table Games Dealer/Floor Supervisor

Oneida Nation Enterprises
03.2016 - 07.2019

Restaurant Manager

GC Pizza Hut LLC
01.2011 - 03.2016

GED -

BOCES

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