BRUCE EDWARD LYONS
Prince Frederick,MD
Summary
Dedicated Technical Training Manager with over 21 years of experience in designing, implementing, and overseeing comprehensive technical training programs. Ten of those years dedicated to designing, implementing, and tracking certifications and technical training for Infrastructure groups such as for the Office of Track and Structures, Metro Integrated Command Center (MICC), Car Track Equipment Mechanics (CTEM), Supply Chain Management (SCM), Facilities Maintenance, and recently Communications and signaling (COSI). Proven expertise in LMS systems, Online Curriculum Development, Safety Management Systems, Budgeting, Procore, and a track record of enhancing employee performance and productivity. Skilled in instructional design, Adult Learning Principles, team leadership, and fostering a culture of continuous learning. Adept at collaborating with cross-functional teams to deliver impactful training solutions that align with business goals."
Overview
21
21
years of professional experience
1
1
Certification
Work History
Technical Training Supervisor
WMATA
01.2018 - Current
- Accepted Acting Manager of Technical Training role to support Technical Training & Development during change management and collectively worked with Senior Leadership to begin laying the framework for future training initiatives.
- Effectively Launched over 50 curriculums
- Integrated technology resources into courses to diversify instruction.
- Built 2 Outdoor Training Labs currently being used for hands on exercises for Structure Repairs, Track Repairs, Track Inspections, Laborers, Welders, and Emergency Response Technicians.
- Developed RMM Roadway Maintenance Machine Training Tracker to ensure compliance for Equipment Operators
- Developed and Maintained Quarterly Training Calendars for four client groups
- Direct Oversight of WMSC corrective actions involving the training requirements of TRST, STRC, CTEM, STIN,MOWE, MICC, and COSI. All deadlines for finding both internal and external were successfully met and as a result, have implemented the changes to curriculum design, program creation, and delivery of training to personnel.
- Administered interviews, selected candidates, onboarded, mentored, and conducted evaluations of staff to ensure highest possible quality of training is given to clients. Worked closely with staff to develop Adult Learning Principles, and Critical Thinking Skills and to effectively work in collaboration with other team members to complete assignments.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Updated employees with latest policies, procedures, and compliance standards.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
- Collaborated with company leaders and department managers to determine training needs.
- Selected or wrote appropriate curriculum for specific course topics.
- Collaborated with External Vendors to implement critical training programs
- Developed training plans to help predict budgetary needs
Supervisor of PLNT-ELES-AFC Training
WMATA
12.2016 - 12.2018
- Direct Oversight of WMSC corrective actions involving the training requirements of PLNT & ELES. All deadlines were successfully met and as a result, have implemented the changes to curriculum design, program creation, and delivery of training to personnel.
- Direct oversight of 689 Promotional testing program for operations personnel. Successfully converted all exams to E-Assessment format. Reduced union grievances through improving quality control points in testing program and revision of SOP's. Conducted grievance meetings with union representatives and resolved issues. Updated study materials and enhanced the transparency and communication with clients by moving materials to TSMT Sharepoint page. Coordinated practical examinations schedule with TSMT supervisors and instructors to ensure a successful testing experience.
- Administered interviews, selected candidates, onboarded, mentored, and conducted evaluations of staff to ensure the highest possible quality of training is given to clients. Worked closely with staff to develop them in Adult Learning Principles, Critical Thinking Skills and to effectively work in collaboration with other team members to complete assignments.
- Managed the development and delivery of critical courses that directly impact customer safety such as Emergency Tunnel Ventilation Training for the ICT and GEM employees as well as for the MOC personnel
- Worked with Senior Leadership from PLNT & ELES to address training needs and actively participated in monthly ASC meetings
- Managed the development and implementation of critical safety courses such as FTA required Emergency Tunnel Ventilation Systems Training, FTA required Tunnel Fan PM training, OSHA Ladder & Scaffolding Training, OSHA Fall Protection Training, Small Engine Repair Training, and Belt Tensioning Training.
Training Instructor of TRST
WMATA
11.2012 - 12.2016
- Created a comprehensive training curriculum through new and innovative methods of instruction conducive to adult learning principles.
- Led instruction of TRST personnel for 3 years in all types of craft training
- Mentored/Coached utility instructors in safety courses such as fall protection, aerial work platform, and Aspen Aerial training. This mentoring enabled utility instructors to confidently and accurately deliver content in a safe manner.
- Utilized Enterprise Learning Management to store training records.
- Conducted promotional examinations as well as developed promotional testing materials.
- Effectively scheduled and coordinated in-house technical training as well as completed sole source justification letters to aid in the procurement of vendor training in alignment with the budgeting goals of TRST.
- Invested the past 3 years in creating lesson plans, syllabi, and mock-ups to facilitate technical training.
- Maintained a shared calendar of all upcoming in-house and vendor training being taught in classrooms at the Alexandria Yard TSSM building.
- Evaluated and critiqued employees' understanding of courses through the use of classroom activities, quizzes, exams, and practical evaluation checklists.
- Conducted on-the-job training with employees to provide a real-life training environment.
- Managed contract training to include review and approval of deliverables, scheduling, and monitoring of training for the STRC department over the past 3 years.
- Led STRC in procurement of cost-effective WMATA-approved fall protection for personnel.
Structural Evaluation Technician
WMATA
01.2009 - 12.2012
- Conducted quality structural inspections of WMATA assets such as bridges, stations, parking garages, retaining walls, S&I buildings, yards, and tunnels.
- Produced accurate and timely reports as to structural conditions of WMATA assets for review by engineering.
- Maintained yearly schedule of WMATA asset inspections by using time management skills and adhering to company policies to ensure personnel safety in the workplace.
- Utilized various WMATA software systems on a daily basis including Maximo, Documentum, and Inspect tech.
- Instructed new inspectors during 4 year period as they developed their skills through familiarization and safe practices of inspection procedures.
- Aided in the implementation of Inspect tech software by a collaborative effort between 689 employees, WMATA management, and Inspect tech developers.
- Acquired training on various types of inspection equipment and tools including Under bridge inspection vehicles, Aerial Work Platforms, Bucket trucks
- Utilized non-destructive testing methods to maintain physical appearance and quality of WMATA property while performing hands-on inspections of structural assets.
Structure Repair AA
WMATA
05.2003 - 12.2009
- Performed highly technical structural repairs of tunnels, bridges, stations, and parking garages.
- Coached new hires of the Bridge maintenance crew during my 1 year as the Lead mechanic to assist them in their development as a structural bridge mechanic.
- Supervised red tag outages for STRC crews by acquiring the role of RWIC in work locations. Facilitated a safe work environment for several departments while working in the same work location in accordance with RWP rules and regulations.
Education
High School Diploma -
Calvert High School
Prince Frederick, MD06.2000
Skills
- Proficient in Microsoft Suite-Teams, Outlook, Powerpoint, Excel, Word, Kronos Timekeeping, Enterprise Learning Management, Sharepoint, Procore, Documentum
- Certification development, monitoring, reporting
- Quality controls
- Program planning
- Class development
- Instructor mentoring
- Online instruction
- Training Needs Analysis
- Training Program Assessment
- Curriculum Creation
- Training program development
- Project implementation
Certification
- SMS Principles For Transit, Transportation Safety Institute, 5/2023
- Quality Management System Plan, WMATA - 9/2022
- Contracting Officer's Technical Representation, WMATA - 4/2022
- Seven Habits of Highly Effective Leaders, - 1/2020
- Inclusion Strategies for 21st Century Leaders, - 6/2017
- Master Trainer Certification, Langevin - 3/2016
- Training Manager/Director Certification, Langevin - 3/2016
- Instructional Design/Developer Certification, Langevin - 12/2015
- Stepping Up To Supervision, WMATA - 4/2014
- Safety Measurement System, WMATA - 6/2013
- Technical Trainer Certification, Langevin - 11/2012
- Art of Facilitation, WMATA - 6/2012
- NICET Level 1 Certification, NICET - 10/2010
Accomplishments
2016 CENV Safety Award
2022 Sustainability Award
Timeline
Technical Training Supervisor
WMATA
01.2018 - Current
Supervisor of PLNT-ELES-AFC Training
WMATA
12.2016 - 12.2018
Training Instructor of TRST
WMATA
11.2012 - 12.2016
Structural Evaluation Technician
WMATA
01.2009 - 12.2012
Structure Repair AA
WMATA
05.2003 - 12.2009
High School Diploma -
Calvert High School
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