BRUCE MATHIS
ACWORTH,GEORGIA
Summary
Hardworking, self motivated professional with various aspects of communication, relationship building and customer service skills that I plan to utilize with new employment and growing brands. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Educators Now
08.2023 - Current
- Provided instruction and guidance to students in the absence of a regular teacher.
- Organized lesson plans and activities for students.
- Assisted with classroom management issues when needed.
- Implemented school policies and procedures in the classroom.
- Collaborated with other teachers to ensure student success.
- Served as a mentor for new substitute teachers when necessary.
- Participated in professional development programs related to education topics.
- Provided feedback on assignments or projects given by the regular teacher.
- Administered tests and assessments according to school guidelines.
- Adapted teaching methods to accommodate diverse learning styles.
- Promoted a safe and secure atmosphere within the classroom setting.
OUTSIDE PLANT TECHNICIAN
AT&T
02.2021 - 07.2023
- Installed and maintained outside plant cable systems, including aerial, underground, and buried cables.
- Provided technical support for customer service outages, troubleshooting and repair of outside plant systems.
- Performed splicing activities on coaxial, fiber optic and copper cables in accordance with industry standards.
- Set up and maintained a variety of test equipment such as multi-meters, tone generators.
- Identified potential construction sites for new outside plant facilities.
- Completed line work at heights using bucket trucks and underground using access points.
- Worked with truck-mounted reels to complete large installation projects.
- Strung cables between newly installed or existing poles and restrung cables due to damage or sagging.
- Communicated with customers to access work areas and explain work.
- Identified opportunities to improve use and functionality of customers systems and provided recommendations.
- Read and interpreted technical drawings, maps and blueprints prior to starting tasks.
STORE MANAGER
KAUFFMAN TIRE
ACWORTH, GEORGIA
01.2017 - 01.2021
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Trained and mentored associates to teach daily tasks and procedures.
- Monitored employee performance and identified performance gaps for corrective action.
- Updated and maintained store signage and displays.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
Bachelor of Arts -
Associate of Arts -
Skills
- Public Relations
- Customer Service
- Budgeting and Reports
- Marketing and Sales Strategies
- Process and Business Development
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Collaborate in Team-Oriented environments
- Personnel/Time Management
- CRM System
- Ralph 10 System
- MAC OS
- Adobe
- JavaScript
- Detail Oriented
- Project Management
- Good visual and spatial awareness
- Risk Management
- Sales Tracking
- New Business Development
- Sales Planning
- Sales Reporting
- Staff Management
Certification
- CDL Class B
- CPR Certified
- Professional Development
Timeline
Substitute Teacher - Educators Now
08.2023 - Current
OUTSIDE PLANT TECHNICIAN - AT&T
02.2021 - 07.2023
STORE MANAGER - KAUFFMAN TIRE
01.2017 - 01.2021
KENNESAW STATE UNIVERSITY - Bachelor of Arts,
VALDOSTA STATE UNIVERSITY - Associate of Arts,
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