Summary
Overview
Work History
Education
Skills
Timeline
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Bruce Miller

Quincy,MI

Summary

Seasoned Operations Manager and talented leader with 20+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

23
23
years of professional experience

Work History

Operations Manager

Unique Fabricating Inc.
09.2021 - 11.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Assisted in recruiting, hiring and training of team members.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.

Plant Manager / Engineering Manager

Diversified Engineering And Plastics
08.2018 - 04.2021
  • Increased production efficiency by optimizing plant layout and implementing process improvements.
  • Reduced costs by eliminating materials waste and unnecessary labor hours.
  • Directed employees and related programs to maximize team productivity and facility output.
  • Provided direction and leadership to all levels of employees and managers.
  • Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
  • Balanced labor needs with production schedules to optimize workforce utilization while maintaining output targets.
  • Maximized plant safety through proactive strategies and well-structured training.
  • Oversaw daily operations of 90,000 sq. ft. manufacturing plant.
  • Forecasted future production needs accurately, allowing for strategic decision-making regarding staffing levels, equipment investments, and inventory management.
  • Maintained quality of product with robust inspections and assessment team.
  • Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.
  • Collaborated with sales team to align plant capabilities with customer demands, fostering long-term business relationships.
  • Reduced downtime for maintenance by establishing a proactive preventive maintenance program.
  • Identified and resolved process and equipment issues to minimize production downtime.
  • Conducted thorough root cause analyses on production issues, identifying solutions for continuous improvement efforts.
  • Analyzed incident reports to identify trends in workplace injuries or near-misses; implemented corrective actions accordingly.
  • Managed budgeting and resource allocation, ensuring optimal use of funds for operational efficiency.
  • Optimized processes to maximize efficiency.
  • Developed cross-functional teams to foster collaboration and improve communication across departments.
  • Enhanced safety standards with implementation of comprehensive safety training initiatives for all employees.
  • Collaborated with engineering team to design new machinery, resulting in increased production capacity.
  • Championed sustainable practices throughout the facility, implementing waste reduction strategies and energy-efficient technologies.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
  • Enforced health and safety protocols to promote safe working environment.
  • Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.
  • Analyzed production data and prepared reports for senior management.
  • Utilized data analysis tools to identify and resolve production issues.
  • Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
  • Reviewed technical documentation for accuracy, ensuring compliance with industry standards and regulations.
  • Interpreted blueprints and technical drawings to analyze upcoming projects.
  • Coordinated engineering team for projects in commercial and industrial development.
  • Presented progress reports to executive leadership, demonstrating success in meeting project milestones on time and within budget constraints.

Operations Manager

Royal Adhesives & Sealants
04.2011 - 08.2018
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Devised processes to boost long-term business success and increase profit levels.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Product Engineer

Nyloncraft
02.2002 - 04.2011
  • Provided technical support to sales teams, enabling them to better communicate product benefits and features to customers.
  • Provided clear and timely technical data required for design and specification of product.
  • Directed, guided and monitored support engineers and in-house operational personnel.
  • Interpreted blueprints, technical drawings, schematics and computer-generated reports for product conformance with engineering design and performance specifications.
  • Led continuous improvements in engineering, resulting in clearer product design standards, better manufacturability and reduced engineering cycle time.
  • Streamlined the production process for increased efficiency and reduced manufacturing times.
  • Led prototype development efforts, refining designs based on user feedback and testing data.
  • Managed project deliverables for customer orders.
  • Collaborated with cross-functional teams to conceptualize and refine product concepts.
  • Communicated with vendors and key suppliers to select project materials and meet customer needs.
  • Managed project timelines effectively, consistently delivering products within scheduled release dates.
  • Drove continuous improvement culture in engineering to provide clear product design standards, improve manufacturability through enhanced documentation and reduce engineering cycle time.
  • Applied comprehensive understanding of high-volume manufacturing processes and materials to optimize designs.

Education

Bachelor of Science - Rubber Technology

Ferris State University
Big Rapids, MI
2002

Associate of Science - Plastic Technology

Ferris State University
Big Rapids, MI
2002

Associate of Arts - General Studies

Kellogg Community College
Battle Creek, MI
1999

Some College (No Degree) - General Studies

Spring Arbor University
Spring Arbor, MI

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Operations Monitoring
  • Employee relations and conflict resolution
  • Planning and Implementation
  • Project Management
  • Policies and procedures implementation
  • Inventory Control
  • Strategic Planning
  • Health and safety compliance
  • Continuous improvements
  • Process Improvements
  • Conflict Mediation
  • Budget Development and Management
  • Data Analysis

Timeline

Operations Manager

Unique Fabricating Inc.
09.2021 - 11.2024

Plant Manager / Engineering Manager

Diversified Engineering And Plastics
08.2018 - 04.2021

Operations Manager

Royal Adhesives & Sealants
04.2011 - 08.2018

Product Engineer

Nyloncraft
02.2002 - 04.2011

Bachelor of Science - Rubber Technology

Ferris State University

Associate of Science - Plastic Technology

Ferris State University

Associate of Arts - General Studies

Kellogg Community College

Some College (No Degree) - General Studies

Spring Arbor University

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Bruce Miller