Bruce Miller
Ashland,VA
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Owner
Barker's Inn
10.2001 - 12.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Worked with all of our canine guests around the clock. Tasks included feeding , cleaning up after , medicating when needed and supervising in the play areas.
Drywall Installer
Brown Drywall
04.1992 - 12.1997
- Completed installation of drywall sheets on commercial and residential properties.
- Prepared work area, tools and equipment for job site.
- Installed drywall for residential and commercial projects with consistent attention to quality and safety.
- Performed accurate cuts around electrical outlets, plumbing fixtures, and windows for seamless integration of drywall panels into existing structures.
- Oversaw crew of 4-5.
Realtor
Coldwell Banker
01.1985 - 09.1991
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Apartment Leasing Agent
Hunter's Chase Apartments
01.1983 - 03.1985
- Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Education
Associate's Degree - Associate's Degree in Computer Programming
ECPI Technical College
Henrico, VA05-2000
Skills
- Client Relationship Management
- Efficiency in Small Business Operations
- Interpersonal Relationship Skills
- Strong Verbal and Written Skills
- Client Support Expertise
- Project Execution
- Operations management
- Strategic planning
- Detailed Project Forecasting
Accomplishments
- Achieved QR code embedded Pet ID card pet membership tracking and customer solution by introducing original software for invoicing and membership detail.
- Designed original websites where customers could make overnight reservations for their pets on the fly and linked to our Facebook page with 10,000 followers and fans.
Certification
Real Estate Salesperson's License
Timeline
Owner
Barker's Inn
10.2001 - 12.2021
Drywall Installer
Brown Drywall
04.1992 - 12.1997
Realtor
Coldwell Banker
01.1985 - 09.1991
Apartment Leasing Agent
Hunter's Chase Apartments
01.1983 - 03.1985
Associate's Degree - Associate's Degree in Computer Programming
ECPI Technical College
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