Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bruce Napier

Knoxville,United States

Summary

Well-qualified shipping personnel proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and timing excellence. Skilled in coordinating and promoting on time delivery. Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime. Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity. Resourceful Picker/Packer able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work History

Picker/Packer/Shipment Personel

Cardinal Health
02.2023 - Current
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.

Stocking Team 2 Associate

Walmart
03.2017 - 02.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Managed customer relations through communication and helpful interactions.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Operated forklift to load and unload inventory and organized new inventory on department-specific pallets for easier output.
  • Partnered with store team to enforce loss prevention and safety awareness policies.
  • Collected and properly disposed of bundle ties and other packing materials for safety.
  • Kept work areas neat, clean and free from debris.

Education

Certificate - Automotive Mechanics

Hazard Community And Technical College
Hazard, KY
2017.08 - 2019.05

Skills

  • Customer Order Fulfillment
  • Maintaining Quality Assurance Standards
  • Shipment Support
  • Effective Listening and Communication
  • Performance Goals
  • Standard Operating Procedures Understanding
  • Company Safety Policies
  • Team Goals
  • Staging and Sorting
  • Handheld Scanners
  • Maintaining Work Areas
  • Inventory Accuracy
  • Time Management
  • Order Processing

Timeline

Picker/Packer/Shipment Personel

Cardinal Health
02.2023 - Current

Certificate - Automotive Mechanics

Hazard Community And Technical College
2017.08 - 2019.05

Stocking Team 2 Associate

Walmart
03.2017 - 02.2023
Bruce Napier