Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bruce Ramirez

San Diego,CA

Summary

Diligent Security professional with 20 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience

Work History

Armed Security Lead

Allied Universal Security Services
05.2023 - Current
  • Supervise between 5-10 Officers per shift to insure all company guidelines and procedures are being followed.
  • Complete and grade all daily logs and reports to be sent to both the client and Allied Universal management.
  • Create and maintain a positive and productive relationship with the State of California Governor’s Office Of Emergency Services.
  • Provide customer service and assist with directions to all new visitors.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Completed full building and grounds patrols to spot and investigate concerns.

Armed Waterborne Security Contractor

Six Maritime / BAE Systems / General Dynamics
09.2021 - 05.2023
  • Guard and monitor government assets while operating marine based equipment in a maritime environment.
  • Operated equipment 27’ SeaArk jet drive boat, 27’ Homeland security Safe boat.
  • Deny and deter breaches of security zones and potential threats by detecting signs of intrusion, while conducting threat Analysis for mission success.
  • Remain alert and aware of surroundings.
  • Remain in compliance with USCG rules and regulations.

Emergency Response Security Unit

Kaiser Permanente / Blackstone Consulting Inc.
07.2020 - 09.2021
  • Responsible for ensuring that the Emergency Department is operating smoothly.
  • Escorting Nursing Staff with visitations, directions and escorts into the modules.
  • Complete SARs (shift activity reports)
  • Evaluating 1799/5150/5158 psychiatric holds, cross referencing with the colombia Scale on the level of severity.
  • Ensuring that the Psychiatric room is ready and safe for the Psych Patient to be in the room, without anything that can cause self harm or harm to others.
  • Understanding the Legalities and Policies that are implemented for both Kaiser Nursing staff and Security Personnel.
  • Respond to radio calls regarding Use of Force, interview suspect if possible, interview witnesses.
  • Attending emergency department huddles with Doctors and Nurses
  • Non-Violent Crisis Prevention Institute (CPI certification)
  • Assessed data and patient treatment needed to formulate plan-of-care and diagnose treatment urgency.

Assistant Account Manager

Allied Universal Security Services
11.2016 - 07.2020
  • Customer Service Professional- Have been a part of the Westfield Mission Valley team for over 20 years. I have experience in helping implement Westfield and Allied Universal customer service standards to our team members, and ensuring standard are exceeded. Our team’s dedication to guest service standards in 2019 helped Mission Valley be the top center in United States.
  • Police Relations- As an Assistant Account Manager I been regularly present in meetings with police department personnel, which involved the planning of our Active Shooter Exercises, discussions on center safety, holiday deployment and other retailer issues. I have developed a close working relationship with many police officers and command staff of the police department.
  • Retailer and Center Knowledge- One of the benefits of my tenure at Westfield Mission Valley has been the opportunity to develop relationships with retailers at our center. This relationship provides the added benefit of receiving valuable information regarding the center’s safety and operations concerns.
  • Payroll- Team payroll processing and management of 32 person team, provided confirmation of service for short term clients, report and analysis of payroll discrepancy forms as well as management of department budget. deployment as well as logistic scheduling for special events both large and small.
  • Supply Logistics- Monthly ordering / maintaining / tracking of all supplies.
  • Scheduling- Bi-weekly scheduling of 32 person team for regular include uniform, first aid and CPR equipment (emergency inventory as well as daily).
  • Incident Reporting- Report writing / editing / approval of all incident reports for completeness and accuracy assuring compliance with all policies and procedures.
  • New Hire Processing- Establishing new employee files, placement, and job introduction. Assist with on boarding and site awareness/knowledge.
  • Company Liaison- Internal and external communication between local Police Department, Fire Department, contractors and outside vendors.
  • Department Supervisor- Directly overseeing and managing all department supervisors, while providing guidance and disciplinary action to subordinates as needed.
  • Clerical Duties- Management of all record keeping, department paperwork, daily folders, employee personnel folders, training status/documents and filing.
  • Policies and Procedures- Created and implemented policies and procedures to ensure well balanced day-to-day operations and organization ensuring alignment with site requirements as well as internal company directives.

Assistant Director of Security

Professional Security Consultants Inc.
04.2005 - 11.2016
  • Police Relations- As an Assistant Security Director I been regularly present in meetings with police department personnel, which involved the planning of our Active Shooter Exercises, discussions on center safety, holiday deployment and other retailer issues. I have developed a close working relationship with many police officers and command staff of the police department.
  • Retailer and Center Knowledge- One of the benefits of my tenure at Westfield Horton Plaza has been the opportunity to develop relationships with retailers at our center. This relationship provides the added benefit of receiving valuable information regarding the center’s safety and operations concerns.
  • Payroll- Team payroll processing and management of 46 person team, provided confirmation of service for short term clients, report and analysis of payroll discrepancy forms as well as management of department budget. Deployment as well as logistic scheduling for special events both large and small.
  • Supply Logistics- Monthly ordering / maintaining / tracking of all supplies.
  • Scheduling- Bi-weekly scheduling of 46 person team for regular Include uniform, first aid and CPR equipment (emergency inventory as well as daily).
  • Incident Reporting- Report writing / editing / approval of all incident reports for completeness and accuracy assuring compliance with all policies and procedures.
  • New Hire Processing- Establishing new employee files, placement, and job introduction. Assist with on boarding and site awareness / knowledge.
  • Company Liaison- Internal and external communication between local Police Department, Fire Department, contractors and outside vendors.
  • Department Supervisor- Directly overseeing and managing all department supervisors, while providing guidance and disciplinary action to subordinates as needed.
  • Clerical Duties- Management of all record keeping, department paperwork, daily folders, employee personnel folders, training status/documents and filing.
  • Policies and Procedures- Created and implemented policies and procedures to ensure well balanced day-to-day operations and organization ensuring alignment with site requirements as well as internal company directives.

Education

Point Loma High School
San Diego, CA
2000

Skills

  • Language: English and Spanish
  • California (BSIS) Issued Guard Card
  • California (BSIS) Issued Exposed Firearm
  • California (BSIS) Issued Paton Permit
  • American Heart BLS / 1st Aid / CPR / AED Card
  • Tear Gas & Oleoresin Capsicum Spray Card
  • IC Public Safety / Tasers / Stun Gun Permit
  • Non-Violent Crisis Prevention Institute Training
  • Active Shooter Training
  • Legal Aspects of Private Security Training
  • Workplace Violence Training
  • Media Management Training
  • Introduction to Safety Training
  • Indicators of Terrorist Surveillance Training

Timeline

Armed Security Lead

Allied Universal Security Services
05.2023 - Current

Armed Waterborne Security Contractor

Six Maritime / BAE Systems / General Dynamics
09.2021 - 05.2023

Emergency Response Security Unit

Kaiser Permanente / Blackstone Consulting Inc.
07.2020 - 09.2021

Assistant Account Manager

Allied Universal Security Services
11.2016 - 07.2020

Assistant Director of Security

Professional Security Consultants Inc.
04.2005 - 11.2016

Point Loma High School

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Bruce Ramirez