Bruce Regan
Coon Rapids,MN
Summary
Motivational leader and organizational problem-solver with strong supervisory, team building, and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance.
Overview
13
13
years of professional experience
Work History
General Manager
New Bohemia USA
Golden Valley, MN
05.2024 - Current
- Develop and implement operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Ensure compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Monitor financial performance and identify areas for improvement in cost savings and revenue generation.
- Manage all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Prepare detailed reports for senior leadership outlining key performance metrics related to operational success.
Corporate Quality Manager
Miratech Corporation
Prior Lake, MN
02.2019 - 08.2020
- Conducted internal audits to evaluate performance against established standards
- Reviewed supplier and customer contracts for adherence to quality control specifications
- Collaborated with cross-functional teams throughout the organization to ensure high levels of customer satisfaction
- Developed corrective action plans when needed in response to process deficiencies identified through audits or other methods
- Maintained detailed COPQ documentation for financials and improvement opportunities
- Conducted audits, repeatability studies, and quality tests for new processes and new customer development
- Managed ISO 9001:2015 QMS, including surveillance and recertification audits
- Managed compliance and audit program for ATEX and DNV-GL certifications
- Responsible for Prop. 65, REACH, and RoHS compliance and documentation
- Managed warranty and RMA processes
- Conducted in-house calibration of inspection equipment; coordinated off-site calibration of inspection equipment and maintained all associated documentation
- Served as auxiliary purchasing agent and production manager
- USMCA experience
Fabrication Supervisor
Tennant Company
Golden Valley, MN
10.2016 - 01.2019
- Monitored the progress of fabrication tasks, ensuring they were completed within established deadlines
- Ensured compliance with safety regulations and quality standards in all fabrication processes
- Provided technical guidance on complex fabrication issues to staff members
- Conducted performance evaluations for fabricators, providing feedback as needed to improve productivity levels
- Evaluated and assessed personnel to identify potential candidates for promotion
- Determined production goals and rates based on company policies and requirements
- Supervised a staff of over 70 EE's in Powder Coating, Rotational Molding, and Machining Departments with dotted-line responsibility over Welding and Sheet Metal Departments
- Conducted Cycle Counts
- Conducted Job Hazard Analyses/Safety Audits
- Collected and maintained data for SQDCM boards with responsibility for continuous improvement of each metric
Senior Rotomold Operator and Team Lead
Tennant Company
Golden Valley, MN
09.2014 - 10.2016
- Maintained cleanliness of work area and equipment in accordance with safety regulations
- Assisted in the setup of production lines according to customer specifications
- Met deadlines for completion of assigned tasks efficiently and effectively
- Set up tools, dies, jigs, fixtures, gauges, and other related parts for use in production operations
- Used hand trucks and forklifts to unload, load, and transport items
Lead Machine Operator
Custom Roto-Mold
Benson, MN
05.2011 - 08.2014
- Monitored the production process to ensure proper operation and quality standards were met
- Troubleshot machine malfunctions and performed necessary repairs
- Trained new employees in the safe operation of machinery and other related tasks
- Inspected parts produced to ensure they meet customer specifications
- Conducted set-up and tear down of machines according to job requirements
- Checked raw material levels to maintain adequate stock for upcoming work
- Mixed 1,000 pound batches of resin and pigment to meet customer color specifications
Bartender
Freight House
Stillwater, MN
07.2021 - Current
- Greet customers and provide excellent customer service
- Perform opening and closing duties including restocking supplies
- Adhere to state regulations regarding serving alcohol responsibly
- Maintain knowledge of bar and menu options to prepare drinks and make food recommendations
- Process payments accurately and efficiently with POS system
Bartender
Cam's Bar and Eatery
Brooklyn Park, MN
08.2019 - Current
- Keep track of all orders made by customers and communicate them promptly to kitchen staff
- Manage cash drawer at the end of each shift ensuring accuracy of funds received
- Mix and serve both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
Education
High School Diploma -
Benson High School
Benson06-2005
Skills
- SAP and Syspro proficiency
- PIT operation and inspection
- Reading and interpreting engineering drawings
- 5S and Visual Management
- ISO 9001:2015 Lead Auditor Trained
- Microsoft Office proficiency
- Confined Space Training
- 8D investigations
- Root Cause Analysis
- Document Control
Timeline
General Manager
New Bohemia USA
05.2024 - Current
Bartender
Freight House
07.2021 - Current
Bartender
Cam's Bar and Eatery
08.2019 - Current
Corporate Quality Manager
Miratech Corporation
02.2019 - 08.2020
Fabrication Supervisor
Tennant Company
10.2016 - 01.2019
Senior Rotomold Operator and Team Lead
Tennant Company
09.2014 - 10.2016
Lead Machine Operator
Custom Roto-Mold
05.2011 - 08.2014
High School Diploma -
Benson High School
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