Bruce Rodgers
Philadelphia,PA
Summary
Results-oriented Small Business Sales Executive with more than twenty years of progressive experience in quota-driven environments. Driven, proactive and innovative marketer highly proficient in managing high lead loads with a proven track record of success at acquiring, expanding and managing key small business accounts.
Overview
23
23
years of professional experience
Work History
Business Sales Consultant
FISERV/CLOVER
Philadelphia, PA
07.2024 - Current
- Identified new business opportunities through market research, competitive analysis and industry trends.
- Created detailed reports summarizing findings from sales activities.
- Advised clients on the best pricing structures for their products and services.
- Conducted presentations to potential customers to demonstrate product features and benefits.
- Provided technical support to customers when needed.
- Managed customer accounts, including onboarding new customers, processing orders, handling billing inquiries, resolving complaints and maintaining records of customer interactions.
Account Executive-Retirement 401(K) Service
Paychex
Philadelphia, PA
07.2019 - 07.2024
- Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
- Maintained updated knowledge of changing industry, standards and trends related to accounts.
- Utilized CRM to collect, organize and manage sales data and customer information.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared sales presentations or proposals to explain product specifications or applications.
- Recommended and sold products/services based on customer discovery trial closes.
- Attended various networking events to identify sales opportunities and build relationships.
- Increased profitability within accounts by cross-selling additional products.
- Achieved Circle of Excellence 3 consecutive years (2020,2021, and 2022).
Business Sales Acquisition Account Executive II
Sprint Corp.
Overland Park, KS
08.2017 - 07.2019
- Daily prospecting via door knocking and cold calling.
- Inputted new customer lead information from customer calls and onsite solicitation visits into sales force.
- Wrote agendas and notes and sent out automatic notifications for upcoming meetings.
- Developed sales plans to introduce new products to market.
- Planned various product configurations to meet diverse customer needs.
- Documented account activities and close new business.
- Provided outstanding account service to new and long-standing customers by attending closely to concerns and developing solutions to grow business.
Small Business Account Executive
Verizon
Basking Ridge, NJ
09.2005 - 08.2017
- Prospect 6 hours daily via in field door knocking and sales force cold calling.
- Documented information from customer calls and onsite service visits into sales force.
- Identified prospective customers using lead generating methods and cultivated business relationships to account acquisitions.
- Exceeded targeted sales goals on a consistent basis.
- Managed existing customer base via quarterly onsite meetings.
- Increased base customer revenues 15% year over year.
- Delivered an exceptional level of service to each customer by resolving all account concerns.
Retail/ Sales Associate, Sales Manager
Sprint Pcs
Philadelphia, PA
09.2001 - 09.2005
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Increased purchase totals by discovering additional customer needs.
- Worked flexible schedule to accommodate needs of the business.
- Solicited referrals from satisfied clients.
- Reorganized the sales floor to meet company demands.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
- Completed weekly schedules according to payroll policies.
- Trained staff to deliver outstanding customer service.
Education
GED - Academic
Bok tech
Liberal arts
Philadelphia Community College
Skills
- Excellent Prospecting skills
- Expense reporting
- Proficient sales force utilization
- Skilled Up selling
- Event planning
- Accurate Sales forecasting
- Conflict Resolution and Strategic planning techniques
- Solution selling
- Self-motivated
Accomplishments
- Promoted from Sales Associate to Manager in 2002
- Promoted from Retail Sales Representative to Business Account Executive in 2008
- Earned the annual Winner’s Circle Award nine consecutive years
- Earned President's Club Trip in 2013
- Promoted from Sprint Business Sales Acquisition Account Executive 1 to Sprint Business Sales Acquisition Account Executive 2
References
- Denise Smith MHS, 570-322-6220
- Earl Paul, 267-972-4405
- Ralph E. Godbolt PHD, 484-318-5303
Timeline
Business Sales Consultant
FISERV/CLOVER
07.2024 - Current
Account Executive-Retirement 401(K) Service
Paychex
07.2019 - 07.2024
Business Sales Acquisition Account Executive II
Sprint Corp.
08.2017 - 07.2019
Small Business Account Executive
Verizon
09.2005 - 08.2017
Retail/ Sales Associate, Sales Manager
Sprint Pcs
09.2001 - 09.2005
GED - Academic
Bok tech
Liberal arts
Philadelphia Community College
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