Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bruce Shipley

Portland

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional communication skills, experienced at Taco Bell as a Service Champion. Proven ability to enhance customer satisfaction and team productivity while managing cash transactions accurately. Skilled in cleaning and sanitizing, ensuring a welcoming environment for all.

Diligent [Desired Position] known for delivering exceptional customer service and ensuring customer satisfaction. Demonstrated success in resolving issues efficiently and maintaining high standards of service. Proven ability to manage tasks effectively and foster positive team environment.

Overview

19
19
years of professional experience

Work History

Service Champion

Taco Bell
12.2023 - 02.2025
  • Promoted a positive atmosphere through friendly interactions with customers and coworkers.
  • Contributed to team success by consistently meeting or exceeding performance goals.
  • Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
  • Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
  • Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
  • Maintained cleanliness of the service area, keeping it presentable and inviting for customers.

Hvac Tester

Aaon Coil
12.2018 - 08.2023
  • Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
  • Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
  • Identified critical bugs through thorough testing processes, enhancing overall product performance.
  • Collaborated with development teams to resolve defects and improve the overall stability of applications.
  • Operated and maintained testing equipment.

Floor Crew

Kim Co Services
04.2015 - 01.2017
  • Enhanced overall store presentation through meticulous attention to detail in all floor care tasks.
  • Maintained compliance with all company policies and procedures, as well as relevant health regulations, in executing daily floor care tasks.
  • Improved floor cleanliness by efficiently operating and maintaining various types of cleaning equipment.
  • Increased team productivity by proactively assisting coworkers with their assigned duties as needed during busy periods or staff shortages.

NAC

Bethany At Pacific
08.2006 - 09.2010
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.

Education

No Degree - Heating And Air Conditoning

Vista College
Longview, TX
07-2018

Skills

  • Strong work ethic
  • Cleaning and sanitizing
  • Taking orders
  • Exceptional communication
  • Safe food handling
  • HVAC systems
  • Teamwork
  • Team player
  • Problem-solving
  • Cleaning and organization
  • Problem-solving abilities
  • Cleaning and sanitation

Timeline

Service Champion

Taco Bell
12.2023 - 02.2025

Hvac Tester

Aaon Coil
12.2018 - 08.2023

Floor Crew

Kim Co Services
04.2015 - 01.2017

NAC

Bethany At Pacific
08.2006 - 09.2010

No Degree - Heating And Air Conditoning

Vista College

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