Bruce Thurmond II
Murfreesboro,TN
Summary
Dynamic leader with a proven ability to collaborate effectively and excel in organizational tasks. Technically proficient with exceptional relationship-building, training, and presentation skills. Adept at managing multiple priorities in fast-paced environments while consistently meeting deadlines. A positive attitude and commitment to excellence drive success in everything I do.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Delivery Driver
Rentex
05.2024 - Current
- Delivers equipment efficiently, ensuring timely arrival at customer locations.
- Follow all DOT regulations and requirements.
- Utilize GPS and routing software to optimize delivery routes.
- Trains new drivers on company policies and safety protocols.
- Resolves customer inquiries and issues promptly, enhancing satisfaction levels.
- Completes on-time deliveries by choosing best and most efficient routes.
- Completes rush deliveries on tight timetables to satisfy customer needs.
- Maintains an upbeat positive attitude in busy customer-focused environment.
- Load trucks and properly secure items to prevent damage for deliveries and pickups.
- Strengths the company reputation through polite and friendly interactions with customers during deliveries.
- Makes weekly trips to Atlanta and surrounding cities since 09/2024.
- Promotes customer satisfaction by addressing or escalating concerns for quick resolution.
Delivery Driver
Staples
06.2023 - 05.2024
- Transport products safely and deliver office supplies on my assigned route to customers.
- Safely unloaded truck using hand truck and scanner.
- Complete daily maintenance checks on delivery truck.
- Interacted with customers in a professional manner.
- Ensured compliance with safety regulations during transportation operations.
- Delivered packages to customer doorsteps and business offices.
Delivery Driver
PepsiCo
06.2022 - 07.2023
- Delivered pepsi products to different customers on route
- Drove 26ft box truck with lift gate and EPJ and a hand truck
- Safely unloaded products and stocked stores
FedEx Delivery Driver
FedEx Ground
11.2019 - 06.2022
- Use route navigation apps and knowledge of area to deliver packages to customers on time
- Interact with customers in a professional manner
- Work occasional evenings and weekends
- Maintain electronic logs to track routes and deliveries
- Complete daily maintenance checks on delivery truck
- Strength to lift up to 80+ pounds plus bending and twisting
- Work well independently
Forklift Operator
Ryder
10.2019 - 05.2020
- Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
- Changed out forklift batteries and connected batteries to battery charger.
- Communicated with floor managers to determine merchandise placement.
- Removed orders from storage, wrapped and staged for shipments.
- Operated equipment while observing standard safety procedures.
- Received and unpacked shipments and new equipment as directed.
- Completed daily forklift safety checklists.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Handled multiple tasks simultaneously to maximize work efficiency.
- Filled propane tanks, checked valves and performed other routine equipment maintenance.
- Loaded, transported and stacked materials.
- Cleaned warehouse areas to maintain safety and efficiency.
- Placed overstocked items in temporary storage.
- Inspected items for damage and performed temperature and quality checks.
- Worked in team environment to maintain high levels of productivity.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Kept accurate records of all incoming and outgoing shipments.
Customer Service Representative
Bantam Industries
04.2019 - 10.2019
- Supported customer needs by fielding diverse questions about issues such as available merchandise, current prices and upcoming company changes.
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Drove team revenue totals by bringing in highest amount in sales.
- Described our service to customers, thoroughly explaining details and care of merchandise.
- Lead different events for our team.
- Trained other team members and performed 2nd round interviews and other office essentials.
- Compiled customer feedback and recommended service delivery improvements to management.
Line Cook Supervisor
HCA, Inc
05.2017 - 04.2019
- Provided outstanding customer service.
- Prepare daily food items, and cook simple foods and beverages.
- Cook and package batches of food, such as hamburgers and fried chicken.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, and griddles.
- Managed staff, supervised preparation of foods and explained steps for readying specialty items.
- Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
- Collaborated with management to refine menu offerings based on seasonal ingredients.
- Reduced food waste by implementing portion control measures and closely monitoring inventory levels.
Security Officer
G4S Solutions USA
05.2018 - 08.2018
- Monitored and authorized entrance and departure of employees and visitors.
- Detected suspicious activities and watched for criminal acts and rule infractions.
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Secured all doors in the office and main building after hours.
- Denied entrance to the building to unauthorized persons.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Patrolled the facility and the properties surrounding it.
Line Cook/BOH Manager in Training
Kona Grill - Franklin
10.2017 - 04.2018
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Maintained updated knowledge of local competition and restaurant industry trends.
- Cooked and served food and meals in accordance with planned menus, recipes, portions, temperature control procedures and facility policies.
- Coordinated staff schedules and training programs to enhance team productivity and engagement.
- Organized stockroom for quick and safety-centered workflow and prepared for company inspections.
- Packed and unpacked shipments, reporting discrepancies and keeping precise log of receipts.
- Oversaw kitchen equipment maintenance and repair schedules to avoid downtime or disruptions in service.
- Assisted in the development of employee schedules, ensuring that each member of the back-of-house team received fair hours and ample time to rest between shifts.
Package Handler
FedEx Ground
08.2017 - 10.2017
- Verified part Numbers and placed parts in appropriate shipping containers.
- Put appropriate packages in the matching trailers.
Cook
Sodexo at Belmont
08.2015 - 07.2017
- Prepare daily food items, and cook simple foods and beverages.
- Cook and package batches of food, such as hamburgers and fried chicken.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, and griddles.
- Worked stations including pizza, omelet, soup, salad, sandwich, and dessert at a busy cafeteria.
Cashier & Run
Newks Eatery
05.2016 - 08.2016
- Kept dining room and kitchen area clean by performing cleaning and laundry duties.
- Set dining tables according to type of event and service standards.
- Routinely answered customer questions regarding merchandise and pricing.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Built long-term customer relationships and advised customers on purchases and promotions.
Parking Attendant
Nashville Sounds
03.2014 - 09.2014
- Took numbered tags from customers, locate vehicles, and provided customers with instructions for finding their vehicles.
- Keep parking areas clean and orderly to ensure that space usage is maximized.
Education
High School Diploma -
Hillsboro High School
Nashville, TN05.2017
Skills
- Positive attitude
- Box truck
- Driving
- Security
- Food Production
- Delivery Driver Experience
- Self-motivated
- Risk management processes and analysis
- Strong verbal communication
- Customer-focused
- Team leadership
- Effective problem solver
- Conflict resolution
- Staff management
- Powerful negotiator
- Marketing and advertising
- Positive attitude
Certification
- Security Guard, 01/01/17, Present
- Forklift Certified, 01/01/17, Present
- Food Handler Certificate
- Certified Forklift Operator
- ServSafe Endorsement, 07/01/18, Present
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Delivery Driver
Rentex
05.2024 - Current
Delivery Driver
Staples
06.2023 - 05.2024
Delivery Driver
PepsiCo
06.2022 - 07.2023
FedEx Delivery Driver
FedEx Ground
11.2019 - 06.2022
Forklift Operator
Ryder
10.2019 - 05.2020
Customer Service Representative
Bantam Industries
04.2019 - 10.2019
Security Officer
G4S Solutions USA
05.2018 - 08.2018
Line Cook/BOH Manager in Training
Kona Grill - Franklin
10.2017 - 04.2018
Package Handler
FedEx Ground
08.2017 - 10.2017
Line Cook Supervisor
HCA, Inc
05.2017 - 04.2019
Cashier & Run
Newks Eatery
05.2016 - 08.2016
Cook
Sodexo at Belmont
08.2015 - 07.2017
Parking Attendant
Nashville Sounds
03.2014 - 09.2014
High School Diploma -
Hillsboro High School