Bruce Townson

• Managed property acquisition and development strategies to enhance portfolio value.
• Directed leasing operations, ensuring compliance with local regulations and maximizing occupancy rates.
• Implemented marketing initiatives to attract new tenants, utilizing digital platforms and community engagement.
• Oversaw financial management, including budgeting, forecasting, and reporting for operational efficiency.
• Enhanced tenant satisfaction through regular communication and timely resolution of maintenance issues.
• Cultivated strong relationships with vendors and contractors to optimize service delivery and cost management.
• Mentored junior staff in best practices for property management and customer service excellence.
• Managed day-to-day business operations.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Completed all home repairs as needed, including basement finishing, kitchen and bathroom remodels.

• Oversaw daily operations, ensuring compliance with local regulations and industry standards.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.