Astute Former Business Owner bringing 30 years of entrepreneurial experience in operations management, competitive analysis and financial management. A demonstrated success in growth and innovation. Detail oriented analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities. Committed to punctuality with the ability to resolve problems and improve business efficiency.
Overview
50
50
years of professional experience
Work History
President/Business Owner
American Gourmet And Confections
Bridgeport, CT
07.1990 - 05.2021
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Put together realistic budgets based upon costs and fees for successfully operating business.
Oversaw business budget planning and administration including accounting functions such as - Accounts Receivable/Payable, Inventory Control & Purchasing.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Trained and motivated employees to perform daily business functions, including Supervisory staff.
Employed prompt decision-making and Conflict Resolution as need among our 22 employees.
Northeast Regional Manager
Genovese Drugs
Melville, NY
09.1980 - 07.1990
Supported Store managers to empower front-line associates with skills and knowledge necessary to carry out day-to-day operations.
Cultivated culture of open communication, collaboration. Including positive rapport with fellow employees to boost company morale and promote employee retention.
Maintained & improved employee staffing during busy periods by monitoring employee schedules.
Established team priorities. Directed training of employees to boost performance and compliance with federal & state law.
Increased operational efficiency by implementing computerized systems for prescription filling and regulatory requirements.
Trained Pharmacists and Pharmacy Staff to work with new computer technology for Prescription filling.
Pharmacy Assistant
Genovese Drugs
Various Locations, NY
08.1971 - 09.1980
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Addressed customer questions regarding refills, insurance EOBs and status prescriptions filling.
Assisted pharmacist in final review of filled prescriptions.
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Kept pharmacy counter and related areas clean, neat and organized.
Education
Bachelor of Science - Pharmacy & Business Management
St. John's University
Jamaica, NY
1981
Skills
Business & Financial Administration
Marketing and Advertising
Operational Analysis
Trend Analysis
Legal Compliance Federal, State & Local
Policy and Procedure Development
Process Improvement
Budgeting and Cost Control
Work Planning and Prioritization
Risk Mitigation and Management
Effective Communicator and Public Speaker
Team Leadership & Motivation
Timeline
President/Business Owner
American Gourmet And Confections
07.1990 - 05.2021
Northeast Regional Manager
Genovese Drugs
09.1980 - 07.1990
Pharmacy Assistant
Genovese Drugs
08.1971 - 09.1980
Bachelor of Science - Pharmacy & Business Management
St. John's University
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