Bruce Williams
Pittsburgh,PA
Summary
Dynamic and dedicated Police Officer with extensive experience at Highmark Health, skilled in crisis intervention and community engagement. Proven ability to build trust through effective communication and conflict de-escalation. Committed to public safety and continuous improvement, with a strong background in firearms proficiency and emergency response techniques.
Overview
33
33
years of professional experience
Work History
Police Officer
Western Pennsylvania School For Blind Children
04.2025 - 10.2025
- Learned safety protocols and emergency response techniques to ensure the safety of the students and staff and all community members who visit the school.
- Observed and participated in routine patrols of school property.
- Participated in training sessions on conflict resolution and de-escalation strategies.
- Collaborated with team members to enhance communication and operational efficiency during shifts.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
Police Officer
Highmark Health
07.2024 - 04.2025
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Answered emergency calls for help from hospital staff and community members.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas.
- Collaborated with other law enforcement agencies when they would arrive at the hospital.
- Responded to emergency calls to provide assistance to citizens in need.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Learned safety protocols and emergency response techniques to ensure public safety.
- Observed and participated in routine patrols to monitor hospital prand deter criminal activity.
- Participated in training sessions on conflict resolution and de-escalation strategies.
- Collaborated with team members to enhance communication and operational efficiency during shifts.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Sergeant
Pittsburgh Bureau of Police
04.1993 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.i
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Mentored officers under my leadership.
- Managed roll calls.
Education
High School Diploma - General Studies
Deer Lakes
Cheswick, PA06.1985
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- De-escalation techniques
- Patience and empathy
- Community engagement
- Human relations
- Community relations
- Crisis intervention and deescalation
- Emergency vehicle operation
- Officer training
- Community oriented policing
- Firearms proficiency
- CPR/First aid certified
- Surveillance and covert operations
- Patrol
- First aid
- Weapons training
- Decision-making
- Surveillance
- Evidence collection protocols
Timeline
Police Officer
Western Pennsylvania School For Blind Children
04.2025 - 10.2025
Police Officer
Highmark Health
07.2024 - 04.2025
Sergeant
Pittsburgh Bureau of Police
04.1993 - 07.2024
High School Diploma - General Studies
Deer Lakes