Bruce Zeigler
Sinking Spring,PA
Summary
Dynamic and detail-oriented professional with extensive experience as an Armed Messenger at Brinks Incorporated. Proven track record in enhancing security protocols and delivering exceptional customer service. Skilled in defensive driving and problem-solving, consistently ensuring timely and accurate deliveries while maintaining a clean driving record and cultivating strong client relationships.
Security professional with extensive background in secure asset transport and protection. Proven track record in safely managing and delivering high-value items. Reliable team player with focus on efficiency and adaptability, excelling in dynamic environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Armed Messenger
Brinks Incorpated
1816 William Penn Way Lancaster PA 17601
01.2025 - Current
- Improved overall security by conducting thorough vehicle and personal inspections of all entrants to the facility.
- Completed accurate documentation for each assignment, maintaining accountability and ensuring compliance with regulatory requirements.
- Proactively participated in professional development opportunities to stay current with industry best practices and maintain top-notch skills as an Armed Messenger.
- Cultivated positive relationships with clients through clear communication, understanding their needs, and ensuring prompt resolution of issues when they arose.
- Provided exceptional customer service while handling sensitive information with discretion and professionalism.
- Ensured timely delivery of valuable items, contributing to client satisfaction and trust.
- Exceeded company safety standards by consistently conducting meticulous vehicle maintenance checks before each shift.
- Reduced errors in cash processing by performing detailed reconciliations at the end of each shift, minimizing discrepancies between expected funds received versus deposits made.
- Exemplified commitment to safety by successfully completing numerous armed courier missions without incident, showcasing reliability and professionalism in high-risk situations.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Verified package information to check for accuracy and completeness.
- Communicated with dispatch and customers for accurate delivery information.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Obtained signatures for delivery documents and packages.
- Followed safety procedures and regulations to protect packages and vehicles.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Handled receipt, storage, identification and delivery of products for clients.
- Tracked delivery status and updated customers for expected delivery time.
- Escalated issues to supervisor for immediate remediation.
Armored Truck Driver
Garda Security
500 Corporate Dr. Reading PA
12.2023 - 07.2024
- Maintained safety and security of armored vehicles by properly securing valuables, locking vehicle doors and consistently observing surroundings.
- Communicated with dispatch to discuss and report disturbances or occurrences on route.
- Guarded valuables and money bags during transfer and receipt to guarantee safe delivery.
- Drove armored truck [Number] miles per month to transport money and valuables in [Location].
Class B Delivery Driver
ABC Supply
2591 Center Ave Reading PA 19605
02.2020 - 01.2021
- Assisted warehouse personnel with inventory management tasks, including organization and restocking of items as needed.
- Developed strong relationships with clients through consistent professionalism, punctuality, and effective communication skills.
- Strengthened team collaboration by participating in regular driver meetings to discuss best practices and areas for improvement.
- Followed safety protocols when handling hazardous materials or delivering large loads that require additional care during transportation processes.
Concrete Finisher
Bertolet Construction
100 Church RD Wernersville Pa
03.2006 - 09.2020
- Set wood and other forming materials to prepare for concrete pours.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Demolished and repaired old concrete surfaces.
- Mixed, spread, and patched concrete to specifications.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Operated equipment such as forklifts , Skid Loaders , Backhoes, Loaders and Mini Excavator
Education
Training Certificate - Pennsylvania Lethal Weapons Act 235
Least Academy
Philadelphia, PA09-2024
High School Diploma -
Conrad Weiser
Robesonia, PA06-1991
Skills
- Defensive driving
- Security protocols
- Vehicle maintenance
- Equipment inspection
- Firearms proficiency
- Working independently
- Customer service
- Problem-solving
- Excellent driving skills
- Attention to detail
- Package handling
- Loading and unloading
- Time sensitive deliveries
- Package delivery and Pick-up
- Attention to confidentiality
- Verbal and written communication
- Valid Driver's license
- Decision-making
- Heavy lifting
- Sorting
- Clean driving record
- Vehicle inspections
- Delivery documentation
- Smartphone usage
- GPS navigation
- Package pickup and delivery
- Item tracking
- Inventory management
- Handheld scanning devices
- Local routes
- Licensed driver in [state]
- Performance improvement
- Returns pickup
- GPS systems
- Scanning device operation
- Delivery and pickup
- Traffic safety
- Delivery transport
- Teamwork
- Problem-solving abilities
- Multitasking
- Excellent communication
- Customer satisfaction
- Organizational skills
Certification
- Motorcycle Endorsement - [State] Department of Motor Vehicles.
- HighValue Cargo Handling Course – Industry-specific logistics training providers.
- GPS Navigation Systems Training – Various technology providers or vocational schools.
- Electronic Logging Device (ELD) Compliance Training – Federal Motor Carrier Safety Administration (FMCSA).
- Defensive Driving Course Certificate - National Safety Council.
- International Air Transport Association Dangerous Goods Regulations Awareness Course 1.5 for Couriers– IATA Training.
- Motorcycle Safe Rider Courses – Motorcycle safety foundation or equivalent in various states.
- Forklift Operator Certification - Occupational Safety and Health Administration (OSHA).
- Commercial Driver's License (CDL) - [State] Department of Motor Vehicles.
Timeline
Armed Messenger
Brinks Incorpated
01.2025 - Current
Armored Truck Driver
Garda Security
12.2023 - 07.2024
Class B Delivery Driver
ABC Supply
02.2020 - 01.2021
Concrete Finisher
Bertolet Construction
03.2006 - 09.2020
Training Certificate - Pennsylvania Lethal Weapons Act 235
Least Academy
High School Diploma -
Conrad Weiser