Bruce Caseltine
Star,ID
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Goal-oriented professional with successful experience in sales and customer service within the wholesale floor covering industry, as well as granite and tile.
Overview
15
15
years of professional experience
Work History
Sales Associate
Design Time & Tile
Redding , CA
2009.03 - 2023.09
- Helped customers choose between different flooring types such as carpet, hardwood and laminate.
- Recommended, selected and located merchandise based on customer desires.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended merchandise to customers based on needs and preferences.
- Maintained records related to sales for store management.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered store and merchandise questions and led customers to wanted items.
Education
High School Diploma -
Royal Oak High School
Covina, CA1984-06
Skills
- Product Sales
- Client Account Management
- Complex Problem-Solving
- Meeting Deadlines
- Exceptional Customer Service
- Retail Store Operations
- Merchandising Understanding
- Merchandise Display
- Professional Demeanor
- Problem-Solving
- Reliable and Punctual
- Positive and Professional
- Store Opening and Closing
- Client Service
- Product Recommendations
- Display Setup
- Problem-Solving Skills
- Merchandising Knowledge
- Teamwork and Collaboration
- Goal-Oriented
- Retail Merchandising Expertise
- Flexible Schedule
- Sales Expertise
- Sales Goals Attainment
Affiliations
- Outdoor activities such as hiking, biking, golfing and fishing.
Accomplishments
- Management experience for six years
- Number One sales person for two consecutive years in residential sales for carpet and padding
Timeline
Sales Associate
Design Time & Tile
2009.03 - 2023.09
High School Diploma -
Royal Oak High School
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