Bruce W. Speckin
Inman,South Carolina
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
27
27
years of professional experience
Work History
Director of Operations
Brumit Restaurant Group
Asheville, NC
09.2019 - 04.2024
- 35 Store Territory
- Opened 22 New Locations
- Managed budgets, financial forecasting, and analysis.
- Led cross-functional teams to achieve business goals.
- Analyzed market trends to identify growth opportunities.
- Developed and implemented operational policies and procedures.
- Set departmental objectives aligned with company vision and mission.
- Cultivated a positive work environment promoting teamwork.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Managed risk mitigation strategies across all operations.
- Established effective communication channels within organization.
- Drove customer satisfaction by addressing concerns or feedback promptly.
- Conducted performance evaluations and provided feedback for growth.
- Monitored progress by establishing plans, budgets and measuring results.
- Delegated work to staff, setting priorities and goals.
- Oversaw daily operations, optimizing efficiency and productivity.
Director of Training and Development
Brumit Restaurant Group
Asheville, NC
01.2015 - 09.2019
- Oversaw training for a 60 locations.
- Conducted evaluations of training courses to uncover areas in need of improvement.
- Managed onboarding process for new hires.
- Designed and implemented effective employee training programs.
- Utilized learning management systems (LMS) for efficient administration.
- Coordinated team leader motivational initiatives to incentivize professional growth and program improvements.
- Collaborated with HR to align training with company goals.
- Effectively trained instructors and supervisors on techniques for managing employees.
- Coordinated cross-functional team trainings and workshops.
- Led train-the-trainer sessions for internal subject matter experts.
- Evaluated employee skill levels and implemented new techniques to boost staff knowledge.
District Manager
Brumit Restaurant Group
Asheville, NC
12.2012 - 01.2015
- Managed 8-10 locations
- Coached, developed and motivated team to achieve revenue goals.
- Observed food safety and sanitation protocols to reduce germ spread.
- Led staff meetings to communicate goals and expectations clearly.
- Managed daily operations in high volume, fast-paced restaurant.
- Oversaw food preparation, production and presentation according to quality standards.
- Assisted with hiring decisions, including interviewing potential candidates.
- Fostered a positive work environment for team morale improvement.
- Analyzed sales data to drive revenue growth strategies.
- Conducted performance evaluations for team members regularly.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured compliance with health, safety, and sanitation regulations.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Coached staff on strategies to enhance performance and improve customer relations.
District Manager
Arby's Restaurant Group Inc.
Atlanta, GA
09.2004 - 12.2012
- Managed 8-10 locations.
- Led staff meetings to communicate goals and expectations clearly.
- Resolved problems or concerns to satisfaction of involved parties.
- Managed daily operations in high volume, fast-paced restaurant.
- Oversaw food preparation, production and presentation according to quality standards.
- Fostered a positive work environment for team morale improvement.
- Trained new employees to perform duties.
- Analyzed sales data to drive revenue growth strategies.
- Conducted performance evaluations for team members regularly.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Ensured compliance with health, safety, and sanitation regulations.
- Tracked daily sales reports to identify areas of improvement.
- Resolved customer complaints professionally, ensuring satisfaction.
- Controlled inventory levels and conducted regular stock audits.
- Provided ongoing coaching, feedback and guidance to store managers on operational issues such as labor management, inventory control and cost containment.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Employment Training Specialist
Cracker Barrel Country Store
Lebanon, TN
01.2001 - 09.2004
- Managed and oversaw Training for an 80 store territory
- Utilized instructional design principles to create engaging course materials.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Created and offered additional materials to enhance training.
- Provided coaching support to enhance career growth opportunities.
- Monitored learner progress and provided ongoing support as needed.
- Facilitated workshops, seminars, and on-the-job training sessions.
- Delivered presentations at conferences and professional development events.
- Partnered with subject matter experts to develop specialized courses.
- Designed and implemented employee training programs for skill development.
- Managed budgets, timelines, and resources for multiple training projects.
General Manager
Cracker Barrel Old County Store
Lebanon, TN
04.1997 - 01.2001
- Oversaw food preparation and presentation to ensure quality.
- Conducted performance evaluations for team members regularly.
- Monitored equipment maintenance, addressing issues promptly.
- Oversaw food preparation, production and presentation according to quality standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Controlled inventory levels and conducted regular stock audits.
- Explained goals and expectations required of trainees.
- Implemented cost control measures to reduce waste and expenses.
- Fostered a positive work environment for team morale improvement.
- Delegated work to staff, setting priorities and goals.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Led staff meetings to communicate goals and expectations clearly.
- Scheduled staff shifts while optimizing labor costs effectively.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Tracked daily sales reports to identify areas of improvement.
- Ensured compliance with health, safety, and sanitation regulations.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
Education
High School Diploma -
Cascade Senior High School
Clayton, IN05-1996
Skills
- Operations Oversight
- Process Improvement
- Process Improvements
- Risk Mitigation
- Leadership training
- Strategic planning and execution
- Cost Control
- Financial controls implementation
- Performance Analysis
- Department Oversight
- Customer Service Management
- Business Forecasting
- KPI Tracking
- Inventory Management
- Financial Oversight
- Employee Development
Timeline
Director of Operations
Brumit Restaurant Group
09.2019 - 04.2024
Director of Training and Development
Brumit Restaurant Group
01.2015 - 09.2019
District Manager
Brumit Restaurant Group
12.2012 - 01.2015
District Manager
Arby's Restaurant Group Inc.
09.2004 - 12.2012
Employment Training Specialist
Cracker Barrel Country Store
01.2001 - 09.2004
General Manager
Cracker Barrel Old County Store
04.1997 - 01.2001
High School Diploma -
Cascade Senior High School
Similar Profiles
hunter hildebrandhunter hildebrand
Manager at Brumit Reatraunt GroupManager at Brumit Reatraunt Group
Jonathon RyallJonathon Ryall
Maintenance Person Part-Time at Brumit Corp.(Arby's)Maintenance Person Part-Time at Brumit Corp.(Arby's)
Iana VovkIana Vovk
Restaurant General Manager at Glacier Restaurant Group & Foley Entertainment Group (Chalkboard, Goodnights, Arandas)Restaurant General Manager at Glacier Restaurant Group & Foley Entertainment Group (Chalkboard, Goodnights, Arandas)
Shanna KammererShanna Kammerer
Store Merchandiser at Dollar GeneralStore Merchandiser at Dollar General
Fernando CastroFernando Castro
Landscaper at Fernando Garcia Outdoor ServicesLandscaper at Fernando Garcia Outdoor Services