Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naomi Merchant

Chipley

Summary

Bringing positive attitude and passionate for coffee, ready to learn and develop in dynamic environments. Brings solid foundation in communication and teamwork, essential for training and guiding others. Ready to use and develop instructional and customer service skills in the Shift Supervisor role.

Overview

2
2
years of professional experience

Work History

Barista Trainer

STARBUCKS COFFEE COMPANY
06.2024 - Current
  • Trained new baristas in coffee preparation techniques and customer service standards.
  • Ensured consistency in beverage quality.
  • Implemented efficient workflows to improve service speed during peak hours.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
  • Provided coaching and mentoring to employees.

Bookseller

Barnes and Nobles
02.2024 - 04.2025
  • Assisted customers in locating books and providing recommendations based on preferences.
  • Managed inventory by restocking shelves and organizing merchandise for optimal presentation.
  • Processed customer transactions efficiently using POS systems.
  • Maintained knowledge of current promotions and store events to enhance customer engagement.

Education

No Degree - Business Marketing

Arizona State University
Tempe, AZ
08-2029

Skills

  • Sales promotion
  • Order taking
  • Friendly and outgoing
  • Cash handling
  • Time management
  • Multitasking and organization

Timeline

Barista Trainer

STARBUCKS COFFEE COMPANY
06.2024 - Current

Bookseller

Barnes and Nobles
02.2024 - 04.2025

No Degree - Business Marketing

Arizona State University

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