Bruna Alves
Orlando
Summary
Dynamic entrepreneur with a proven track record in operational planning and exceptional communication, demonstrated at a thriving Clothing Store. Excelled in brand building and customer acquisition, leveraging skills in strategic thinking and teamwork. Passionately volunteered at an Animal Shelter, enhancing community engagement and support. Known for an entrepreneurial personality and a focus on significant achievements.
Overview
12
12
years of professional experience
Work History
Merchandise Associate
Universal Orlando
12.2024 - Current
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Entrepreneur
Clothing Store
01.2020 - 12.2022
- Determined business plan, mission statement, and vision.
- Launched new product lines successfully through comprehensive planning, strategy and research.
Volunteer
Animal Shelter
01.2013 - 11.2015
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Represented organization positively and professionally while providing community with much-needed services.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Education
Bachelor Of Business - Business Administration
Universidade Positivo
Curitiba, Brazil12.2020
Skills
- Operational planning
- Culture building
- Brand building
- Entrepreneurial personality
- Customer acquisition
- Social media management
- Customer relations
- Goal setting
- Personnel management
- Team bonding
- Team development
- Strategic thinking
- Business planning
- Communication
- Teamwork
- Problem-solving aptitude
- Active listening
- Business marketing
- Multitasking
- Decision-making
- Attention to detail
- Self motivation
- Teamwork and collaboration
- Excellent communication
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
English
Native or Bilingual
Timeline
Merchandise Associate
Universal Orlando
12.2024 - Current
Entrepreneur
Clothing Store
01.2020 - 12.2022
Volunteer
Animal Shelter
01.2013 - 11.2015
Bachelor Of Business - Business Administration
Universidade Positivo
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