Bruna Braga Mattozinho
Tampa
Summary
Dedicated hospitality professional experienced in delivering outstanding service in fast-paced environments. Proficient in trilingual communication, problem-solving, and maintaining attention to detail, ready to contribute to team success and optimize guest experiences.
Overview
1
1
year of professional experience
Work History
Hostess
Olive Garden Restaurant
Tampa
02.2025 - Current
- Greeted guests warmly and seated them promptly at tables.
- Managed waitlists efficiently to optimize guest flow.
- Maintained cleanliness and organization of the dining area.
- Collaborated with team members to enhance guest experiences.
- Addressed guest inquiries and resolved minor issues promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Server/ Uber Eats Specialist
Posto Pizza
Celebration
05.2024 - 07.2025
- Delivered exceptional customer service in a fast-paced dining environment.
- Took accurate food and drink orders using POS system.
- Processed payments accurately, ensuring a smooth checkout experience for guests.
- Handled customer inquiries and resolved complaints effectively and promptly.
Education
Bachelor of Science - Psychology
UNIVERSITY OF SOUTH FLORIDA
Tampa, FL05-2027
High School Diploma -
CELEBRATION HIGH SCHOOL
Celebration, FL05.2023
Skills
- Trilingual (English, Portuguese, Spanish)
- Project Planning
- Critical Thinking
- Problem-Solving
- Communication
- Teamwork
Community Service
>200, Assistant Youth Soccer Coach at Celebration Middle School, 10,11,12, Interact Club Board Officer, Volunteer on Pink on Parade, YPA meetings..., 10,11,12, Give Kids the World, 10,11, Feeding Tampa Bay at Trinity Cafe, 2023
Clubs Activities
National Honor Society, 11,12, Science National Honor Society, 12, Board Officer Rotary Interact Club at Celebration, 10,11,12, Girls Volleyball Team, 10,11,12, Captain, Girls Soccer Team, 10,11,12, Captain, Women Empowerment Club, Secretary, Phi Alpha Delta Law Fraternity, USF Student Government, Beach Volleyball Club
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Limited
Timeline
Hostess
Olive Garden Restaurant
02.2025 - Current
Server/ Uber Eats Specialist
Posto Pizza
05.2024 - 07.2025
Bachelor of Science - Psychology
UNIVERSITY OF SOUTH FLORIDA
High School Diploma -
CELEBRATION HIGH SCHOOL