Bruna Cruz
Los Angeles,CA
Summary
Personable administrative professional dedicated to offering a solid foundation in key business concepts and a strong desire to excel in the professional world. Equipped with skills in business management, finance, marketing, and organizational strategy, and dedicated to applying this knowledge effectively in a dynamic business environment. Committed to continuous learning and growth, with a focus on adding value to any organization. Possesses a passion for problem-solving and a drive to achieve results, prepared to take on new challenges and make a positive impact in the field of business administration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Legal Analyst
LA Apartments
08.2023 - Current
- Collaborated with attorneys to develop strategies for each case.
- Drafted clear and concise policies, procedures, and guidelines that promoted organizational compliance with relevant laws and regulations.
- Refreshed databases and tracking systems.
- Managed time efficiently in order to complete all tasks within deadlines.
- Completed 100% of assigned tasks by deadline to prepare legal team for trial and related proceedings.
Customer Service Representative
Invictus Dental
07.2022 - 07.2023
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
General Coordinator
SDX Consultoria e Regularização de Imóveis
02.2017 - 12.2019
- Generated reports, compiling and organizing key data
- Answered telephone calls to handle internal and external requests
- Supervised clerical staff, guiding and mentoring throughout daily tasks
- Researched information to answer questions or resolve issues
- Created and maintained files following office procedures
- Organized client mailing and communications.
Education
Associates Degree in Business Administration -
Grossmont College
El Cajon, CA07.2023
Skills
- Complex Problem Solving
- Administration and Reporting
- Scheduling and Calendar Management
- Multitasking and Organization
- Microsoft Office
- Verbal and Written Communication
- Teamwork and collaboration
- Organized and Efficient
- Legal and Court Processes
- Legal Correspondence
- Trial Preparation Assistance
- Attention to Detail
Certification
- Entrepreneurship in Emerging Economies, HarvardX, 11/2020
- English for Business and Entrepreneurship, University of Pennsylvania, 05/2020
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Legal Analyst
LA Apartments
08.2023 - Current
Customer Service Representative
Invictus Dental
07.2022 - 07.2023
General Coordinator
SDX Consultoria e Regularização de Imóveis
02.2017 - 12.2019
Associates Degree in Business Administration -
Grossmont College
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