Bruna D Fernandes
Elizabeth
Summary
Highly motivated and detail oriented Administrative assistance with more than six years of customer service and payroll experience who has a passion for learning and a strong desire to grow professionally seeking a position at your organization Ambitious provides inherent business acumen to deliver outstanding administrative success. Prepared to implement diverse skill sets, technical proficiencies and fresh perspective. Adept leadership and management over personnel, office operations and corporate vision.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Paa Agente
UGE
10.2023 - Current
Office Manager
Powestaffing
07.2021 - 07.2022
- Reviewed referral candidates and contacted qualified individuals to request applications.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Increased recruiting network by leveraging industry contacts and internet mining resources, including CareerBuilder, Indeed and LinkedIn.
- Organized applicant drug tests and obtained results.
- Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.
- Brought in well-qualified, multifaced job candidates to fill open positions.
Clerk
Lisbon Cleaning inc
01.2018 - 07.2021
- Handle all administrative matters including screening call Organize Port Authority applications Composing documents and organizing offices for efficiency, Payroll management for over 300 employees, pre-employee screening.
- Supported office clerical functions using word processing and other software, email and office machines.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
- Answered multi-line telephone system and routed calls to appropriate personnel.
Administrative Assistant
RPM Truck Repair
01.2015 - 01.2018
- Create reports for upper level management, Assist Payroll Manager or Tax Department with tax related issues Coordinate communications, track and follow up on requests, and identify those of importance which require immediate attention.
- Updated details in company database by keying in customer contacts and delivery dates.
- Maintained inventory in supply closet to prevent shortages.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
Sales Associate
Tutti Frutti Boutique
01.2010 - 01.2013
- Productive relationship builder; excel at listening to customers needs, articulating product benefits and creating solutions that provide value to the customer.
- Dynamic customer service professional experienced in both call-center and retail store settings.
- Assisted customers in making payments on accounts and setting up payment plans.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Reviewed customer account information to determine current issues and potential solutions.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
Education
East Side High School
Newark, NJ2011
Skills
- Report writing
- Expense reporting
- Customer relations
- Excellent spelling skills
- Problem resolution
- Flexible
- Relationship building
- Microsoft Office
- Problem-solving abilities
- Inbound and Outbound Calling
- Clerical support
- Background checks
- Applicant sourcing
- Human resource management systems
- Resume scanning
- ADP Workforce Now
- Employment verification
- Candidate pre-screening
Certification
with ADP, SORA certified
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Native/ Bilingual
Education and Training
other
Timeline
Paa Agente
UGE
10.2023 - Current
Office Manager
Powestaffing
07.2021 - 07.2022
Clerk
Lisbon Cleaning inc
01.2018 - 07.2021
Administrative Assistant
RPM Truck Repair
01.2015 - 01.2018
Sales Associate
Tutti Frutti Boutique
01.2010 - 01.2013
East Side High School
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