Bruna Freitas
Middletown,OH
Summary
Reliable Security Guard with significant experience in providing security services in various environments. Skilled in surveillance, risk assessment, conflict resolution, and emergency response. Strengths include quick decision-making, good communication skills, and an unwavering commitment to maintaining safety and security. Previous roles have resulted in reduced incidents and increased overall security effectiveness. Experienced with multitasking in fast-paced environments. Utilizes adaptability and effective communication to meet diverse job requirements efficiently. Track record of reliability and strong organizational skills, ensuring tasks are completed to high standards.
Overview
5
5
years of professional experience
Work History
Temp Worker
Molson Coors
2525 Wayne Madison Rd, Trenton OH
03.2025 - 11.2025
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
- Some SAP knowledge at Truck Gate, B4 depal Knowledge, some C2 packer and Filler knowledge, forklift experience, all under packaging. Lock-out-tag out.
- Operated production machinery to ensure efficient beverage processing.
- Collaborated with team members to streamline workflow and reduce downtime.
- Adhered to sanitation guidelines, maintaining a clean and safe work environment.
- Removed items of deficient quality from line to maintain standards.
- Completed daily logs for management review.
Security Guard
Allied Universal Security Services
Trenton, OH
03.2023 - 03.2025
- Assisted with searches of personnel, vehicles, packages.
- Answered questions from the public regarding facility rules and regulations.
- Observed surveillance cameras for any suspicious activity or intruders.
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Administered first aid when necessary in accordance with training guidelines.
- Provided customer service assistance to staff and visitors in a professional manner.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Provided friendly and professional assistance to employees, visitors and customers.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Maintained high levels of alertness throughout shifts.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Trained new security personnel on protocols, emergency procedures, and equipment usage.
- Checked and verified photo identification prior to granting facility access.
Crew Trainer
McDonald's
Liberty Twp, OH
08.2020 - 03.2023
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Instructed new team members on correct procedures for operations.
- Monitored employee progress, offering constructive feedback for improvement.
- Led by example, upholding company policies and exemplifying desired behaviors.
- Ensured all training activities complied with health and safety regulations.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Restocked kitchen supplies including food products and utensils.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted management team with inventory counts of food products and beverage supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Stocked shelves and cases with new or transferred items.
- Wiped down tables and equipment, swept and refilled stock.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Scrubbed and polished counters to remove debris and food.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Education
High School Diploma -
Ohio Virtual Academy
05-2022
Skills
- Security camera monitoring
- First aid certified
- Vehicle inspections
- Radio communication
- Security protocols
- Incident reporting
- and collaboration
- Teamwork
- Customer service
- Multitasking
- Reliability
- Organizational skills
- Team collaboration
- Relationship building
Languages
Spanish
Limited
Portuguese
Limited
Work Preference
Location Preference
On-SiteTimeline
Temp Worker
Molson Coors
03.2025 - 11.2025
Security Guard
Allied Universal Security Services
03.2023 - 03.2025
Crew Trainer
McDonald's
08.2020 - 03.2023
High School Diploma -
Ohio Virtual Academy