Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bruna Souza

Philadelphia,PA

Summary

Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations. Motivated agent with 7 years of experience in customer service. Accomplished various tasks daily, including counting money, cashing checks, providing correct documents for companies to release money transfers and collecting payments with cash registers. Cheerful when assisting customers and coworkers. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Western Union Agent Cashier

MeatShoppers Plus
Philadelphia , PA
07.2016 - Current
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Managed over 50 customers per day.

Cash Register Clerk

Target
Tallahassee, FL
10.2013 - 06.2014
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Education

No Degree - Criminal Justice

Tallahassee Community College
Tallahassee, FL

No Degree - Criminal Justice

Essex County College
Newark, NJ

Skills

  • Credits and Refunds
  • Cooperative Attitude
  • Cash Register Operation
  • Customer Transactions
  • Conversant in Spanish
  • Bank Deposits
  • Identification Requirements
  • Billing and Payment Processing
  • Check Cashing

Languages

Portuguese
Spanish
English

Timeline

Western Union Agent Cashier

MeatShoppers Plus
07.2016 - Current

Cash Register Clerk

Target
10.2013 - 06.2014

No Degree - Criminal Justice

Tallahassee Community College

No Degree - Criminal Justice

Essex County College
Bruna Souza