Bruno Carballo

• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Accomplished multiple tasks within established timeframes.

• Managed daily store operations for smooth functioning and achieving sales targets.
• Ensured compliance with safety regulations, maintaining a clean and hazard-free environment for staff and customers.
• Managed team of 12 employees to maintain smooth-running operations of shop floor.
• Boosted employee morale by recognizing outstanding performances, resulting in higher productivity levels.

Managed and oversee the day to day operation. Responsible for a staff of 8. In charge of opening and closing the establishment.

Register reconciliation.

Supervised the smooth operation of the Establishment as a whole

• Managed team of 24 employees to maintain smooth-running operations of shop floor.
• Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
• Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
• Made personal recommendations for customers by sharing product knowledge and demonstrating product.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.