Bruno Figarola

• Utilized proprietary data collection equipment and Linux OS to upload data collection and record entry.
• Troubleshooting data collection equipment and making sure if functioned to specifications
• Confirming data was properly uploaded to the database at the end of shift

• Spearheaded automation of data collection, extraction and analysis for enhanced design capabilities and improved production.
• Utilized APPLE IOS 16 as well as the built in lidar from Iphone 13 camera system to perform data collection and entry.
• Remote as well as a self-starting position

• Increased personal ID requirements even on max capacity nights (250 plus people)
• Maintain safety and security
• If necessary politely escort patrons off property and then write up thorough report
• Update log book after every shift, concerning business activity and any adverse actions needed to be taken by security team on duty.

• Promoted by to Junior Admin. after 1st month of internship
• Faculty and staff support for Office 365, new hire provisioning
• Program switches and troubleshooting network issues
• Ticketing assigning and responding in proper time frames
• Faculty and staff support Office 365, New hire provisioning
• Performed a infrastructure upgrade consisting of dell thin clients monitored with centralized Dell Management suite
• Life cycle computer replacement and/or system imaging for desktops and laptops
• Printers; clearing jams, maintenance kits, drivers

• Stack/palletize wine •
• Quality control

• Answering phones and email tickets
• Resolving old tickets and performing follow up
• Starting new tickets as needed
• Troubleshooting various problems; email(sending receiving), general login troubles, internet connectivity, phone connectivity, and password resets
• Scheduling service house or business call if need be

- Infantry Team leader 2008-2011

• Operational Security Team for counter intelligence agents 2008 to 2009 Baghdad, Iraq
• Worked directly under Air Force Office of Special Investigations, Strategic Counter Intelligence Directorate (S.C.I.D)
• Small group and Total Army Instructor qualified
• Managed fire team of 4 to 6 soldiers while deployed