Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Bruno Gallelli

managment
New Port Richey,FL

Summary

Experienced Manager with over 20 years in the retail, Customer Service and fast food Industry. Utilizing my excellent customer service and leadership. With my detailed skill to follow company policy and procedure,and my excellent training skill's, with the ability to find and fix problems is my specialty. (Profit and loss expert) ,I can be a key role to any company and or establishment, Reliable ,Dependable and trustworthy.

Overview

33
33
years of professional experience

Work History

Owner

GU ENTERPRISE
San Francisco Bay Area
01.2004 - 01.2023
  • Janitorial service
  • Manage my own company, training employees on work procedures.
  • Respond to client inquiries and complaints; Ensuring timely and quality service to clients.
  • Maintain client relationships, following up on requests, collect feedback and ensure positive experience with myself/team.

Assistant Manager (office)

CRITCHFIELD MECHANICAL (HVAC)
Menlo Park, California
01.1999 - 01.2004
  • Assisting over 30 Mechanical engineers, copies of blueprints, pickups and deliveries, any other requests/runner.
  • Assisting payroll, Data entry for inventory
  • Assisting controller with legal matters, pertaining to lawsuits
  • Worker's comp for HVAC sheet metal and plumbers unions, over 750 employees. submitting bids for contracts with cities.

Co Manager (acting store Manager)

WENDY'S FRANCHISE
Hayward, CA
01.1994 - 01.1999
  • Company Overview: over 14 store's owned by EAST BAY EQUITIES
  • Assist and oversee all store managers duties (profit and loss) prevention, functions and operation by following company policy and procedures.
  • Hiring, terminating, training, scheduling employees, safety training
  • Responsible for fixing 4 stores and training store managers on company policy and procedures leading by example.
  • Managed 3 Assistant managers and over 25 employees in each store.
  • Leading by example focusing on excellent customer service skills.
  • Maintaining a safety food handlers license in state of California.
  • Over 14 store's owned by EAST BAY EQUITIES

Warehouse manager 1 / Customer service manager 3

Office Depot
Berkeley, CA
01.1990 - 01.1994
  • Receive freight inventory, unload truck, scan product into system.
  • Forklift experience, follow company policy and procedure, safety trainer
  • Responsible for (RTA) ready to assemble furniture (assembly).
  • Price checking items on sales floor, keeping a clean well maintained organized warehouse
  • Customer service manager, oversee store operations
  • In charge of 5 cashiers, moneys, safe, safety procedures
  • Opening and closing of store.
  • Overseeing store policy and procedures
  • In charge of safety program and training employees.

Skills

  • Quality Assurance
  • Time Management
  • Safety Training
  • Attention to Detail
  • Customer Satisfaction

Certification

servsafe manager certificate

Timeline

Owner

GU ENTERPRISE
01.2004 - 01.2023

Assistant Manager (office)

CRITCHFIELD MECHANICAL (HVAC)
01.1999 - 01.2004

Co Manager (acting store Manager)

WENDY'S FRANCHISE
01.1994 - 01.1999

Warehouse manager 1 / Customer service manager 3

Office Depot
01.1990 - 01.1994

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