Detail-oriented professional with a background in precision manufacturing, business operations, and customer service. Skilled in data analysis, process improvement, and cross-functional collaboration. Seeking to leverage proven record-keeping, problem-solving, and project coordination skills to support Accounts Payable operations and drive process efficiency at RTX.
Overview
8
8
years of professional experience
Work History
Machinist
Fabtech Services
09.2021 - Current
Developed and optimized CNC programs using G-code and M-code, requiring analytical skills and precision similar to financial modeling.
Maintained detailed production logs, tracking metrics to identify bottlenecks and improve efficiency.
Collaborated with engineers, suppliers, and team members to troubleshoot and resolve technical issues, ensuring quick and accurate problem resolution.
Implemented process improvements that reduced material waste by 55% and improved production efficiency by up to 30% at times.
Documented procedures and maintained accuracy across records, aligning with financial compliance standards.
Automotive Body Repair Tech, Owner
Self-Employed Auto Technician
03.2018 - 12.2024
Delivered excellent customer service by providing accurate estimates, resolving issues quickly, and ensuring high satisfaction and repeat business.
Managed all aspects of business operations including invoicing, bookkeeping, expense tracking, and record-keeping, ensuring financial accuracy and compliance.
Interpreted repair estimates and collaborated with insurance adjusters, suppliers, and customers to coordinate work and streamline processes.
Developed strong relationships with customers and vendors, increasing repeat business and referrals.
Created and presented repair estimates and cost breakdowns to clients and insurers, improving communication and approval rates.
Identified and implemented process improvements that reduced turnaround time and optimized workflow efficiency.
Maintained detailed documentation of repair work and financial transactions, ensuring accuracy for both operational and financial records.
Education
BBA - Accounting
East Texas A&M University
Commerce, Texas
12.2024
Skills
Customer Service & Issue Resolution – Delivered reliable and professional service to clients, consistently resolving concerns quickly and effectively
Cross-Functional Collaboration – Worked closely with suppliers, vendors, and internal teams to achieve project goals and improve workflow
Process Improvement – Identified inefficiencies in machining, repair, and business operations; implemented solutions that reduced waste and improved accuracy
Data Analysis & Reporting – Maintained logs, financial records, and performance metrics, using data to track progress and identify improvements
Microsoft Excel & PowerPoint – Experienced in using spreadsheets for data tracking, cost analysis, and reporting; developed presentations and records for business and customer use
Problem Solving & Adaptability – Applied analytical and technical skills to troubleshoot issues in both structured and unstructured environments
Financial Record-Keeping – Managed invoicing, expense tracking, and documentation as a self-employed technician, ensuring accuracy and compliance
Product Engineer (Customer Quality Services – S/A Body) at Toyota Motor North America, Inc.Product Engineer (Customer Quality Services – S/A Body) at Toyota Motor North America, Inc.